An excellent company with which to do business. December 5 I placed an order by phone and received a confirmation email. December 6 received email advising shipment delay, and I faxed them the church’s tax form. December 7 I received confirmation of receipt of tax info. I continued to receive shipping date information up until our order arrived. The correct product undamaged. I phoned the company to thank them.

A+ service A+ service, items came in Good condition as promised, we have used Concordia for many years on our VBS, I recommend them. Happy Customer, keep up the excellent job

Deceptive Business Practices Their website showed “in stock” for a Bible curriculum. I purchased several. A week went by with no communication. I called Concordia, and they let me know that they canceled my order, but did not communicate with me or refund my money until I actually called. The item still shows in stock on their site, despite not being able to fulfill the order. Very irresponsible way to handle business. First and last time using them. Beware.

Misunderstanding resolved satisfactorily Unfortunately, I had to return an item as it was not what I needed for my clergy role. Initially, I was told the item was not eligible for refund though I attempted to return it within the posted 30-day timeframe. After a few email exchanges, I was given permission to return the item for a refund and eventually received it.

Pleased with the service and how you… Pleased with the service and how you care to have the order correct and delivered on time.