Great service and gift boxes Great service and gift boxes! Matt gets right back to you regarding orders! Large company hiring 100 people and sending welcome letters with a reasonable gift box! Very well received by new hire.Great first impression

Ultimate Movie Gift Basket I sent the Ultimate Movie gift Basket to my friend who was upset about a personal matter. She loved it!!! Perked her right back up!!!

Ignoring emails Within 24hrs of ordering I emailed them asking to cancel because my friend, in the hospital, had to be revived 4 times in one day. They ignored my email for 2 days until it was too late. When I responded saying that is terrible customer service I received another email telling me it was my fault & they offered to refund everything but shipping out of goodness of their heart!? If your business is gift baskets, you can't ignore emails. Update: I was not going to get into it with you while I was cooking dinner, so yes, I hung up. I never asked for a refund. I asked to cancel order, then I said,, thank God you can cancel that request. At that point if you had just apologized for the situation, nothing else would have been said. But after your last unkind email to me ,I decided to leave a review

No tricks just treats Halloween goodie bucket I placed an ordered for the “No Tricks Just Treats Halloween Goodie Bucket” and the product my wife received looks nothing like the one pictured on the Canterberry Gifts site. First and last time ordering from this website.

I ordered a Easter basket for my… I ordered a Easter basket for my granddaughter.I thought the packaging looked beautiful.Which to me is a lot of why I spent the money to have it arrive specially prepared.When it arrived and I opened the box I wanted to cry.The bag of m and M have a large tear.The only way to reach it is to take the entire wrapping apart knowing it won’t go back the same.I sent an email request for a new basket of goodies not tampered and they can have this back.Much to my surprise I got a snarky email from them wanting to give me $15 for the m and m.What???that is not the point.I want what they sold a pristine untrammeled with basket that is not what I received.When I responded to the email they were rude again and said we feel $15 for a .95 cent package of m and m is fair.What????I will never use them again.