John Ramos
DERIP OFF I ordered two children figures from your website. It took 2 months to deliver it. And when I received the items, I was very disappointed. 1. they are not the correct size. 2. the heads barely move and do not bobble 3. the faces do not look like the pictures. 4. the notes are just stickers. not the way they were shown on the picture in your website. This is a very disappointing product. I want my money back!
Janice Daly
GBBeware of the bobblehead! I ordered a tennis bobblehead for a birthday gift. I spent extra money to ok the face. The artist was good and after minor adjustments, I accepted it. I was then told they would finish the rest of it and would send it out. I never saw the rest of the body and was quite disappointed with the finished product. It was supposed to look like the model provided in the ad which included a tee shirt with stripes and a sweat armband. Mine came with neither! It had a plain white tee and blue shorts. When I sent several follow-up emails I was told that I okayed the job! I only okayed the face. Their response was curt and unacceptable. Do not order from this company. Ripoff and misleading in what you will receive. The nicest thing was the box it came in.
Renee Lunsford
GBWe absolutely love our bobble heads We absolutely love our bobble heads. The whole process was so easy. We were communicated with each step of the way. Jessica was great. She would email with pictures to get our approval and was open to any suggestion we had to make on the bobblehead. The final product turned out amazing! And we received our order in a timely manner.
KERRY JOHNS
GBI’m updating my previous review I’m updating my previous review. The item arrived the day after I tried contacting them. I received no updates to check progress and although they had my number they never checked why I wasn’t approving the pictures they say they emailed to me. The item itself is actually lovely and novel, it’s just a shame there’s a couple of errors and there’s improvements to facial features/hair that I would have made given the opportunity. I’ve not tried to resolve any further as I don’t think I’d get anywhere with them and the email to contact them doesn’t seem to work anyway. So I’ve accepted it’s a gift which isn’t 100% correct and doesn’t look quite like the person it’s supposed to be 🤔
Kevin Whalen
GBGreat customer service Great customer service. Proactively reached out to confirm the design and even accommodated a last minute design change. Very pleased with the quality of the product and the attention to the customer experience.