Great customer service Great customer service. Proactively reached out to confirm the design and even accommodated a last minute design change. Very pleased with the quality of the product and the attention to the customer experience.

I’m hoping they contact me I’m hoping they contact me, because I paid 21 days ago and had a text the next day asking for extra photos and I’ve heard absolutely nothing since, despite the website saying delivery in 2 weeks and artist keeping in touch. I deleted the text to ensure my partner didn’t discover what I’d bought for him so can’t even text to chase! I’ve no email confirmation either?

They are dishonest They are dishonest, not based in the US, will take your money, and will not respond to your requests. It has been two months, and they have not shipped the product or replied to any inquiries. They are untrustworthy, so it's best to avoid engaging with them.

Great customer service Great customer service, kept me updated with progress. Final product very realistic, wedding outfits exactly like the original. Came well packaged & within plenty of time. Cannot fault.

Bobblehead They did fantastic on keeping me updated on the process. However, I had an issue with a few details and they said they were unable to correct them because it was already "baked" and done. Why send me photos for approval if you can't correct anything? Overall a good product.