I’m hoping they contact me I’m hoping they contact me, because I paid 21 days ago and had a text the next day asking for extra photos and I’ve heard absolutely nothing since, despite the website saying delivery in 2 weeks and artist keeping in touch. I deleted the text to ensure my partner didn’t discover what I’d bought for him so can’t even text to chase! I’ve no email confirmation either?

Beware of the bobblehead! I ordered a tennis bobblehead for a birthday gift. I spent extra money to ok the face. The artist was good and after minor adjustments, I accepted it. I was then told they would finish the rest of it and would send it out. I never saw the rest of the body and was quite disappointed with the finished product. It was supposed to look like the model provided in the ad which included a tee shirt with stripes and a sweat armband. Mine came with neither! It had a plain white tee and blue shorts. When I sent several follow-up emails I was told that I okayed the job! I only okayed the face. Their response was curt and unacceptable. Do not order from this company. Ripoff and misleading in what you will receive. The nicest thing was the box it came in.

Very well done and thoughtful to get the details right. Great for a gift! I assumed these were mass produced, but I received an email with a photo of my son's face/head and asked for feedback on how it looked. Then shortly after I got photos of the body. I had an adjustment to the color of the basketball uniform and they made the change. It really turned out great! And they must make them by hand but you wouldn't know it...it's very well done! Great gift idea!

I’m updating my previous review I’m updating my previous review. The item arrived the day after I tried contacting them. I received no updates to check progress and although they had my number they never checked why I wasn’t approving the pictures they say they emailed to me. The item itself is actually lovely and novel, it’s just a shame there’s a couple of errors and there’s improvements to facial features/hair that I would have made given the opportunity. I’ve not tried to resolve any further as I don’t think I’d get anywhere with them and the email to contact them doesn’t seem to work anyway. So I’ve accepted it’s a gift which isn’t 100% correct and doesn’t look quite like the person it’s supposed to be 🤔

Poor communication….piece was ruined. I chose this company because the site said I could view it prior to receiving. On the order form was a spot to write instructions. I wrote green base, Happy 70th birthday Waldo. The piece arrived with the words Green base, Happy Birthday Waldo. I tried contacting the company, but they did not respond. Also, the shoes are on the wrong feet. Disappointing for the price.