I’m updating my previous review I’m updating my previous review. The item arrived the day after I tried contacting them. I received no updates to check progress and although they had my number they never checked why I wasn’t approving the pictures they say they emailed to me. The item itself is actually lovely and novel, it’s just a shame there’s a couple of errors and there’s improvements to facial features/hair that I would have made given the opportunity. I’ve not tried to resolve any further as I don’t think I’d get anywhere with them and the email to contact them doesn’t seem to work anyway. So I’ve accepted it’s a gift which isn’t 100% correct and doesn’t look quite like the person it’s supposed to be 🤔

I’m hoping they contact me I’m hoping they contact me, because I paid 21 days ago and had a text the next day asking for extra photos and I’ve heard absolutely nothing since, despite the website saying delivery in 2 weeks and artist keeping in touch. I deleted the text to ensure my partner didn’t discover what I’d bought for him so can’t even text to chase! I’ve no email confirmation either?

Stay clear won’t help you Worst thing ever, got one for my birthday and the face looks nothing like me but to be fair uniform looks good apart from apron a different colour. Replacement which was only slightly discounted I look like a girl and they have completely made up the uniform put a whole new logo Onit which I don’t even know where it came from. Utter rubbish and wouldn’t even rectify the issues. Communication was like talking to a 4 year old.

What a great company to work with What a great company to work with. They kept you up on your item every step of the way. The Bobblehead I ordered came great. They did a beautiful job and such great customer service. Very nice to see.

Bobblehead They did fantastic on keeping me updated on the process. However, I had an issue with a few details and they said they were unable to correct them because it was already "baked" and done. Why send me photos for approval if you can't correct anything? Overall a good product.