I’m updating my previous review I’m updating my previous review. The item arrived the day after I tried contacting them. I received no updates to check progress and although they had my number they never checked why I wasn’t approving the pictures they say they emailed to me. The item itself is actually lovely and novel, it’s just a shame there’s a couple of errors and there’s improvements to facial features/hair that I would have made given the opportunity. I’ve not tried to resolve any further as I don’t think I’d get anywhere with them and the email to contact them doesn’t seem to work anyway. So I’ve accepted it’s a gift which isn’t 100% correct and doesn’t look quite like the person it’s supposed to be 🤔

I’m very satisfied I’m very satisfied. Exactly what I want. I’m also was so impressed how they communicated with me. Sending me several emails to make sure I’m satisfied of the finished product. Highly recommended!!

Great customer service Great customer service. Proactively reached out to confirm the design and even accommodated a last minute design change. Very pleased with the quality of the product and the attention to the customer experience.

Great customer service Great customer service, kept me updated with progress. Final product very realistic, wedding outfits exactly like the original. Came well packaged & within plenty of time. Cannot fault.

Very satisfied with the process and final product. Ordering one for the hubby now. Jessica made this an easy and stress less experience. I sent multiple pictures through email as requested. Once the process began she sent me pictures of the process asking if I was satisfied or needed changes to be made. The final product looks amazing. My uncle loved his 70th birthday gift