Great communication During the creation process they send progress pictures and made sure the product was exactly what I wanted before they continued!

They are dishonest They are dishonest, not based in the US, will take your money, and will not respond to your requests. It has been two months, and they have not shipped the product or replied to any inquiries. They are untrustworthy, so it's best to avoid engaging with them.

Very satisfied with the process and final product. Ordering one for the hubby now. Jessica made this an easy and stress less experience. I sent multiple pictures through email as requested. Once the process began she sent me pictures of the process asking if I was satisfied or needed changes to be made. The final product looks amazing. My uncle loved his 70th birthday gift

I’m updating my previous review I’m updating my previous review. The item arrived the day after I tried contacting them. I received no updates to check progress and although they had my number they never checked why I wasn’t approving the pictures they say they emailed to me. The item itself is actually lovely and novel, it’s just a shame there’s a couple of errors and there’s improvements to facial features/hair that I would have made given the opportunity. I’ve not tried to resolve any further as I don’t think I’d get anywhere with them and the email to contact them doesn’t seem to work anyway. So I’ve accepted it’s a gift which isn’t 100% correct and doesn’t look quite like the person it’s supposed to be 🤔

I’m hoping they contact me I’m hoping they contact me, because I paid 21 days ago and had a text the next day asking for extra photos and I’ve heard absolutely nothing since, despite the website saying delivery in 2 weeks and artist keeping in touch. I deleted the text to ensure my partner didn’t discover what I’d bought for him so can’t even text to chase! I’ve no email confirmation either?