Very well done and thoughtful to get the details right. Great for a gift! I assumed these were mass produced, but I received an email with a photo of my son's face/head and asked for feedback on how it looked. Then shortly after I got photos of the body. I had an adjustment to the color of the basketball uniform and they made the change. It really turned out great! And they must make them by hand but you wouldn't know it...it's very well done! Great gift idea!

Poor communication….piece was ruined. I chose this company because the site said I could view it prior to receiving. On the order form was a spot to write instructions. I wrote green base, Happy 70th birthday Waldo. The piece arrived with the words Green base, Happy Birthday Waldo. I tried contacting the company, but they did not respond. Also, the shoes are on the wrong feet. Disappointing for the price.

Great communication During the creation process they send progress pictures and made sure the product was exactly what I wanted before they continued!

I’m updating my previous review I’m updating my previous review. The item arrived the day after I tried contacting them. I received no updates to check progress and although they had my number they never checked why I wasn’t approving the pictures they say they emailed to me. The item itself is actually lovely and novel, it’s just a shame there’s a couple of errors and there’s improvements to facial features/hair that I would have made given the opportunity. I’ve not tried to resolve any further as I don’t think I’d get anywhere with them and the email to contact them doesn’t seem to work anyway. So I’ve accepted it’s a gift which isn’t 100% correct and doesn’t look quite like the person it’s supposed to be 🤔

Stay clear won’t help you Worst thing ever, got one for my birthday and the face looks nothing like me but to be fair uniform looks good apart from apron a different colour. Replacement which was only slightly discounted I look like a girl and they have completely made up the uniform put a whole new logo Onit which I don’t even know where it came from. Utter rubbish and wouldn’t even rectify the issues. Communication was like talking to a 4 year old.