We absolutely love our bobble heads We absolutely love our bobble heads. The whole process was so easy. We were communicated with each step of the way. Jessica was great. She would email with pictures to get our approval and was open to any suggestion we had to make on the bobblehead. The final product turned out amazing! And we received our order in a timely manner.

Great customer service Great customer service. Proactively reached out to confirm the design and even accommodated a last minute design change. Very pleased with the quality of the product and the attention to the customer experience.

Great communication During the creation process they send progress pictures and made sure the product was exactly what I wanted before they continued!

I’m updating my previous review I’m updating my previous review. The item arrived the day after I tried contacting them. I received no updates to check progress and although they had my number they never checked why I wasn’t approving the pictures they say they emailed to me. The item itself is actually lovely and novel, it’s just a shame there’s a couple of errors and there’s improvements to facial features/hair that I would have made given the opportunity. I’ve not tried to resolve any further as I don’t think I’d get anywhere with them and the email to contact them doesn’t seem to work anyway. So I’ve accepted it’s a gift which isn’t 100% correct and doesn’t look quite like the person it’s supposed to be 🤔

They are dishonest They are dishonest, not based in the US, will take your money, and will not respond to your requests. It has been two months, and they have not shipped the product or replied to any inquiries. They are untrustworthy, so it's best to avoid engaging with them.