I’m hoping they contact me I’m hoping they contact me, because I paid 21 days ago and had a text the next day asking for extra photos and I’ve heard absolutely nothing since, despite the website saying delivery in 2 weeks and artist keeping in touch. I deleted the text to ensure my partner didn’t discover what I’d bought for him so can’t even text to chase! I’ve no email confirmation either?

Great customer service Great customer service. Proactively reached out to confirm the design and even accommodated a last minute design change. Very pleased with the quality of the product and the attention to the customer experience.

Poor communication….piece was ruined. I chose this company because the site said I could view it prior to receiving. On the order form was a spot to write instructions. I wrote green base, Happy 70th birthday Waldo. The piece arrived with the words Green base, Happy Birthday Waldo. I tried contacting the company, but they did not respond. Also, the shoes are on the wrong feet. Disappointing for the price.

What a great company to work with What a great company to work with. They kept you up on your item every step of the way. The Bobblehead I ordered came great. They did a beautiful job and such great customer service. Very nice to see.

Great customer service Great customer service, kept me updated with progress. Final product very realistic, wedding outfits exactly like the original. Came well packaged & within plenty of time. Cannot fault.