Jodie
GBPoor communication….piece was ruined. I chose this company because the site said I could view it prior to receiving. On the order form was a spot to write instructions. I wrote green base, Happy 70th birthday Waldo. The piece arrived with the words Green base, Happy Birthday Waldo. I tried contacting the company, but they did not respond. Also, the shoes are on the wrong feet. Disappointing for the price.
Pat
GBWhat a great company to work with What a great company to work with. They kept you up on your item every step of the way. The Bobblehead I ordered came great. They did a beautiful job and such great customer service. Very nice to see.
Patricia Kutney
GBVery satisfied with the process and final product. Ordering one for the hubby now. Jessica made this an easy and stress less experience. I sent multiple pictures through email as requested. Once the process began she sent me pictures of the process asking if I was satisfied or needed changes to be made. The final product looks amazing. My uncle loved his 70th birthday gift
Janice Daly
GBBeware of the bobblehead! I ordered a tennis bobblehead for a birthday gift. I spent extra money to ok the face. The artist was good and after minor adjustments, I accepted it. I was then told they would finish the rest of it and would send it out. I never saw the rest of the body and was quite disappointed with the finished product. It was supposed to look like the model provided in the ad which included a tee shirt with stripes and a sweat armband. Mine came with neither! It had a plain white tee and blue shorts. When I sent several follow-up emails I was told that I okayed the job! I only okayed the face. Their response was curt and unacceptable. Do not order from this company. Ripoff and misleading in what you will receive. The nicest thing was the box it came in.
Kevin Whalen
GBGreat customer service Great customer service. Proactively reached out to confirm the design and even accommodated a last minute design change. Very pleased with the quality of the product and the attention to the customer experience.