I’m updating my previous review I’m updating my previous review. The item arrived the day after I tried contacting them. I received no updates to check progress and although they had my number they never checked why I wasn’t approving the pictures they say they emailed to me. The item itself is actually lovely and novel, it’s just a shame there’s a couple of errors and there’s improvements to facial features/hair that I would have made given the opportunity. I’ve not tried to resolve any further as I don’t think I’d get anywhere with them and the email to contact them doesn’t seem to work anyway. So I’ve accepted it’s a gift which isn’t 100% correct and doesn’t look quite like the person it’s supposed to be 🤔

I’m very satisfied I’m very satisfied. Exactly what I want. I’m also was so impressed how they communicated with me. Sending me several emails to make sure I’m satisfied of the finished product. Highly recommended!!

RIP OFF I ordered two children figures from your website. It took 2 months to deliver it. And when I received the items, I was very disappointed. 1. they are not the correct size. 2. the heads barely move and do not bobble 3. the faces do not look like the pictures. 4. the notes are just stickers. not the way they were shown on the picture in your website. This is a very disappointing product. I want my money back!

Stay clear won’t help you Worst thing ever, got one for my birthday and the face looks nothing like me but to be fair uniform looks good apart from apron a different colour. Replacement which was only slightly discounted I look like a girl and they have completely made up the uniform put a whole new logo Onit which I don’t even know where it came from. Utter rubbish and wouldn’t even rectify the issues. Communication was like talking to a 4 year old.

Great customer service Great customer service, kept me updated with progress. Final product very realistic, wedding outfits exactly like the original. Came well packaged & within plenty of time. Cannot fault.