Great customer service Great customer service. Proactively reached out to confirm the design and even accommodated a last minute design change. Very pleased with the quality of the product and the attention to the customer experience.

Beware of the bobblehead! I ordered a tennis bobblehead for a birthday gift. I spent extra money to ok the face. The artist was good and after minor adjustments, I accepted it. I was then told they would finish the rest of it and would send it out. I never saw the rest of the body and was quite disappointed with the finished product. It was supposed to look like the model provided in the ad which included a tee shirt with stripes and a sweat armband. Mine came with neither! It had a plain white tee and blue shorts. When I sent several follow-up emails I was told that I okayed the job! I only okayed the face. Their response was curt and unacceptable. Do not order from this company. Ripoff and misleading in what you will receive. The nicest thing was the box it came in.

They are dishonest They are dishonest, not based in the US, will take your money, and will not respond to your requests. It has been two months, and they have not shipped the product or replied to any inquiries. They are untrustworthy, so it's best to avoid engaging with them.

Poor communication….piece was ruined. I chose this company because the site said I could view it prior to receiving. On the order form was a spot to write instructions. I wrote green base, Happy 70th birthday Waldo. The piece arrived with the words Green base, Happy Birthday Waldo. I tried contacting the company, but they did not respond. Also, the shoes are on the wrong feet. Disappointing for the price.

Very well done and thoughtful to get the details right. Great for a gift! I assumed these were mass produced, but I received an email with a photo of my son's face/head and asked for feedback on how it looked. Then shortly after I got photos of the body. I had an adjustment to the color of the basketball uniform and they made the change. It really turned out great! And they must make them by hand but you wouldn't know it...it's very well done! Great gift idea!