I’m updating my previous review I’m updating my previous review. The item arrived the day after I tried contacting them. I received no updates to check progress and although they had my number they never checked why I wasn’t approving the pictures they say they emailed to me. The item itself is actually lovely and novel, it’s just a shame there’s a couple of errors and there’s improvements to facial features/hair that I would have made given the opportunity. I’ve not tried to resolve any further as I don’t think I’d get anywhere with them and the email to contact them doesn’t seem to work anyway. So I’ve accepted it’s a gift which isn’t 100% correct and doesn’t look quite like the person it’s supposed to be 🤔

What a great company to work with What a great company to work with. They kept you up on your item every step of the way. The Bobblehead I ordered came great. They did a beautiful job and such great customer service. Very nice to see.

They are dishonest They are dishonest, not based in the US, will take your money, and will not respond to your requests. It has been two months, and they have not shipped the product or replied to any inquiries. They are untrustworthy, so it's best to avoid engaging with them.

Great customer service Great customer service, kept me updated with progress. Final product very realistic, wedding outfits exactly like the original. Came well packaged & within plenty of time. Cannot fault.

Great communication During the creation process they send progress pictures and made sure the product was exactly what I wanted before they continued!