Great communication During the creation process they send progress pictures and made sure the product was exactly what I wanted before they continued!

Beware of the bobblehead! I ordered a tennis bobblehead for a birthday gift. I spent extra money to ok the face. The artist was good and after minor adjustments, I accepted it. I was then told they would finish the rest of it and would send it out. I never saw the rest of the body and was quite disappointed with the finished product. It was supposed to look like the model provided in the ad which included a tee shirt with stripes and a sweat armband. Mine came with neither! It had a plain white tee and blue shorts. When I sent several follow-up emails I was told that I okayed the job! I only okayed the face. Their response was curt and unacceptable. Do not order from this company. Ripoff and misleading in what you will receive. The nicest thing was the box it came in.

Stay clear won’t help you Worst thing ever, got one for my birthday and the face looks nothing like me but to be fair uniform looks good apart from apron a different colour. Replacement which was only slightly discounted I look like a girl and they have completely made up the uniform put a whole new logo Onit which I don’t even know where it came from. Utter rubbish and wouldn’t even rectify the issues. Communication was like talking to a 4 year old.

RIP OFF I ordered two children figures from your website. It took 2 months to deliver it. And when I received the items, I was very disappointed. 1. they are not the correct size. 2. the heads barely move and do not bobble 3. the faces do not look like the pictures. 4. the notes are just stickers. not the way they were shown on the picture in your website. This is a very disappointing product. I want my money back!

Very well done and thoughtful to get the details right. Great for a gift! I assumed these were mass produced, but I received an email with a photo of my son's face/head and asked for feedback on how it looked. Then shortly after I got photos of the body. I had an adjustment to the color of the basketball uniform and they made the change. It really turned out great! And they must make them by hand but you wouldn't know it...it's very well done! Great gift idea!