Very well done and thoughtful to get the details right. Great for a gift! I assumed these were mass produced, but I received an email with a photo of my son's face/head and asked for feedback on how it looked. Then shortly after I got photos of the body. I had an adjustment to the color of the basketball uniform and they made the change. It really turned out great! And they must make them by hand but you wouldn't know it...it's very well done! Great gift idea!

Great customer service Great customer service. Proactively reached out to confirm the design and even accommodated a last minute design change. Very pleased with the quality of the product and the attention to the customer experience.

I’m updating my previous review I’m updating my previous review. The item arrived the day after I tried contacting them. I received no updates to check progress and although they had my number they never checked why I wasn’t approving the pictures they say they emailed to me. The item itself is actually lovely and novel, it’s just a shame there’s a couple of errors and there’s improvements to facial features/hair that I would have made given the opportunity. I’ve not tried to resolve any further as I don’t think I’d get anywhere with them and the email to contact them doesn’t seem to work anyway. So I’ve accepted it’s a gift which isn’t 100% correct and doesn’t look quite like the person it’s supposed to be 🤔

Exceptional service and product! I am so happy with the bobblehead! It looks just like the photo I provided and dealing with Jessica was great. She checked in throughout the process to make sure I was happy. Easy process and delivery was timely. Exceptional service and exceptional product!

The Harvey's wedding day The experience with my wedding project was outstanding. The artist checked before proceeding with every portion of the project in putting the doll together. I am extremely happy with the final project and I am so excited to show every on my wedding day.