Poor communication….piece was ruined. I chose this company because the site said I could view it prior to receiving. On the order form was a spot to write instructions. I wrote green base, Happy 70th birthday Waldo. The piece arrived with the words Green base, Happy Birthday Waldo. I tried contacting the company, but they did not respond. Also, the shoes are on the wrong feet. Disappointing for the price.

We absolutely love our bobble heads We absolutely love our bobble heads. The whole process was so easy. We were communicated with each step of the way. Jessica was great. She would email with pictures to get our approval and was open to any suggestion we had to make on the bobblehead. The final product turned out amazing! And we received our order in a timely manner.

I’m updating my previous review I’m updating my previous review. The item arrived the day after I tried contacting them. I received no updates to check progress and although they had my number they never checked why I wasn’t approving the pictures they say they emailed to me. The item itself is actually lovely and novel, it’s just a shame there’s a couple of errors and there’s improvements to facial features/hair that I would have made given the opportunity. I’ve not tried to resolve any further as I don’t think I’d get anywhere with them and the email to contact them doesn’t seem to work anyway. So I’ve accepted it’s a gift which isn’t 100% correct and doesn’t look quite like the person it’s supposed to be 🤔

What a great company to work with What a great company to work with. They kept you up on your item every step of the way. The Bobblehead I ordered came great. They did a beautiful job and such great customer service. Very nice to see.

I’m very satisfied I’m very satisfied. Exactly what I want. I’m also was so impressed how they communicated with me. Sending me several emails to make sure I’m satisfied of the finished product. Highly recommended!!