RIP OFF I ordered two children figures from your website. It took 2 months to deliver it. And when I received the items, I was very disappointed. 1. they are not the correct size. 2. the heads barely move and do not bobble 3. the faces do not look like the pictures. 4. the notes are just stickers. not the way they were shown on the picture in your website. This is a very disappointing product. I want my money back!

I’m hoping they contact me I’m hoping they contact me, because I paid 21 days ago and had a text the next day asking for extra photos and I’ve heard absolutely nothing since, despite the website saying delivery in 2 weeks and artist keeping in touch. I deleted the text to ensure my partner didn’t discover what I’d bought for him so can’t even text to chase! I’ve no email confirmation either?

The Harvey's wedding day The experience with my wedding project was outstanding. The artist checked before proceeding with every portion of the project in putting the doll together. I am extremely happy with the final project and I am so excited to show every on my wedding day.

I’m updating my previous review I’m updating my previous review. The item arrived the day after I tried contacting them. I received no updates to check progress and although they had my number they never checked why I wasn’t approving the pictures they say they emailed to me. The item itself is actually lovely and novel, it’s just a shame there’s a couple of errors and there’s improvements to facial features/hair that I would have made given the opportunity. I’ve not tried to resolve any further as I don’t think I’d get anywhere with them and the email to contact them doesn’t seem to work anyway. So I’ve accepted it’s a gift which isn’t 100% correct and doesn’t look quite like the person it’s supposed to be 🤔

Great customer service Great customer service, kept me updated with progress. Final product very realistic, wedding outfits exactly like the original. Came well packaged & within plenty of time. Cannot fault.