Customer support is absolutely the best… Joy in customer support is absolutely the best ever. Our tent was damaged in the wind , our own fault, and she bent over backwards to help get our restaurant back up and running during the pandemic. I can't recommend Quictent enough. As advertised these are not designed for high winds but they are well made.

Not only is this product a good buy but… Not only is this product a good buy but the customer support is outstanding. Our raised garden arrived and a corner piece was missing. Contacted customer support and was surprised to see a response the very next day. They asked for some additional information and said the part would be ship. Image our surprise when the part arrived 4 days later. This product deserve a 5 rating, but customer support deserves a 10! Thanks again.

Tent eyelets tearing throughout-update Tent eyelets tearing throughout 6 months after buying a 20 by 20 tent the eyelets are tearing throughout. My son and noticed the tent drawn very tight upon installation. I have contacted Quictent but been ignored so far. I am withholding judgement on their customer service given the holiday rush but expect a reply within a reasonable amount of time. It has been over a week... It has now been two months and no reply from customer service Can I give a negative star rating?

We ordered replacement plastic covers… We ordered replacement plastic covers for our greenhouse tent. We received immediate response from Joy. The only problem was that the directions for actually ordering and paying for them were very vague. When we got that taken care of, everything went quickly and smoothly. Joy followed up with the order, making sure they were delivered and in the best condition. Thank you for your response, and for following up.

Don't buy this item Don't buy this item. The instructions you can't follow. The pictures don't accurately reflect production procedures for assembly. Their are six instructions with items not identified where parts go clearly. Too much work to figure out on your own. Get another product. I quit on this one.