Deborah R
GBTop notch service, parts and expertise Excellent customer service! These are the experts with soft serve parts and service knowledge! They know the quality part you need and guide you in resolving your repair issue with dedication to your soft serve business parts and machine needs. Recently I had a machine part that broke. Called late in my day in KY (thankfully earlier in their day in NV). Part shipped out overnight and I received next day by noon to help me make a large event for which I'd already paid vendor fees! Consider them my super heros for sure!!
Gerald WEBER
GBI was happy to finally locate the… I was happy to finally locate the needed part on your website. When received, I verified the parts would fit our machine and was happy to find they did. Should I need any parts in the future, yours will be the first site I check. Thanks
Fawaz Imtiyaz
KWWe were able to order and track… We were able to order and track shipments. Moreover, updates were given on continuous basis.
Chris L.
GBShipped the wrong part Shipped the wrong part, but quickly fixed the issue when I called. They sent the part even before I returned the wrong ones. I tried contacting them by sending a message via their website. No response for days. I finally just called them.
Ismael Veloz
GBDennis is a very knowledgeable person Dennis is a very knowledgeable person. He knows exactly what part I need. He even referred me to some great soft serve mechanics here in LA. I will definitely call call and continue doing business with Dennis. Thanks Dennis 👍