Top notch service, parts and expertise Excellent customer service! These are the experts with soft serve parts and service knowledge! They know the quality part you need and guide you in resolving your repair issue with dedication to your soft serve business parts and machine needs. Recently I had a machine part that broke. Called late in my day in KY (thankfully earlier in their day in NV). Part shipped out overnight and I received next day by noon to help me make a large event for which I'd already paid vendor fees! Consider them my super heros for sure!!

Perfect replacement Product was correct size and shipping was fast.

My order was processed and mailed in a…pleased My order was processed and mailed in a timely manner. I’ll order from them again

Shipped the wrong part Shipped the wrong part, but quickly fixed the issue when I called. They sent the part even before I returned the wrong ones. I tried contacting them by sending a message via their website. No response for days. I finally just called them.

Happy Pappy I or we love making soft serve ice cream and it’s nice knowing we can still get parts for these older machines I have a single and a double machine so I can do three flavors at one time