Zero stars- item not delivered Zero stars! Waiting 6 weeks for my delivery now told its in its way back to us. No one knows why but it was undeliverable. Then was told I’d get a refund minus postage costs! Unbelievable! I would avoid as the customer service advisors don’t care.

Avoid this company Avoid this company. I ordered two separate mystery boxes for my boys for Christmas, based on their repackaging dates. The boxes were the exact SAME, no mystery here, and the boys were incredibly disappointed, especially the second one to open his box. Company apologized for their mistake and said I could ship back at my expense less a 15% restocking for store credit. Truly deplorable to advertise overpriced cheap junk food and toys to kids and not stand behind your mistake. Avoid this company!

I have ordered your small mystery box… I have ordered your small mystery box last April & it was full of fun, but I was very dissapointed in the mystery box I ordered my nephew this past August & so was he. There was no gummy fun products included, only Dr Pepper twizzlers which I could have bought for him at the dollar store. You say that what you get in the box is cheaper than buying the individual items, but that is only because you inflate the price of the items you sell.

I just recently ordered the large… I just recently ordered the large surprise box for the second time for my grandsons birthday. I was really disappointed in the items received. Total $107.00 = 3 different small balls some throwing cards and a few different eatable candies. Wont be doing that again.

More than I ever expected! I don't know what I expected, honestly. Up until my son asked to visit Vat19 to celebrate his birthday, I didn't even realize the company operated out of St. Louis. When we visited the website to sign up, the description seems to suggest it's a fairly mundane experience; you're just walking through their warehouse and seeing some of their behind the scenes operations. "Manage expectations accordingly." Well, I was blown away. That description IS technically true, but wow... they really let us see everything and meet practically everybody! As a Mom with four teens, I'd been exposed to enough Vat19 videos to have a passing familiarity with some of the regular players on their videos. I didn't expect to meet them on the tour, much less for them to be so casual and welcoming with us. My son's birthday celebration wound up being one of our most memorable! Thank you so much for offering this!