This was the best tour ever This was the best tour ever. Our granddaughters loved seeing the sets and meeting their YouTube friends in person. Everyone was beyond nice, signing autographs and letting us take pictures. Special surprises here and there made it even better. Anything we paid to buy things in the warehouse was worth it for such a perfect visit. Thank you, Jamie!

It is only fair that I do a revised… It is only fair that I do a revised review on my prior review. I got a immediate response from vat19 and my problem was solved. I only wish that customer service would of been available when called , it would of made this process so much easier. Sometimes it's nice to speak to someone when you need assistance, instead of waiting for a email response. This was a gift card purchase that I wanted immediately for a gift.

Useless overpriced junk My 8 year old son (an advertisers dream) watched the video for the tie-not and had to have it. In order to buy the item which was approximately £8 he had to spend £16, he added 2 packs of magic straw type things, extortionately priced at £4 for a 4 pack and then paid more admin fees making his total purchase around £20. We live in the UK so after waiting maybe 3 weeks his items arrived. Imagine his disappointment when we discovered that US hose fittings are different from UK fittings, rendering purchase completely useless. The company should be aware and not supply UK customers with incompatible items.

Zero stars- item not delivered Zero stars! Waiting 6 weeks for my delivery now told its in its way back to us. No one knows why but it was undeliverable. Then was told I’d get a refund minus postage costs! Unbelievable! I would avoid as the customer service advisors don’t care.

What a guy Jamie is! Vat19 has stopped the risk of spreading coronavirus at their company by only having one person working in the warehouse (starting March 22,) and it is the president of the company! Also, I am very satisfied with the three orders I placed about two weeks ago. I loved the fun tour my nephew and I took last year.