Absolutly horrible cust svc for a lousy productThe first couple of time I ordered the… The first couple of time I ordered the Fireplace candles they were fine. Then I had two that left about 20% of the wax. The last has about 60%of the wax and no wicks left. I contacted customer service and they told me I was burning them the wrong way - my problem. The last few were burned the same as the first which had no issue. So I can just toss my last candles in the trash! These people now have a scrappy product and mock you by telling you how to burn they're lousy candel! STAY AWAY!!!

The tour far exceeded our expectations The tour far exceeded our expectations. Kerry was delightful. We met Ben and Danny and Jon. And we also met Maddie and watched a video that hadn't been launched on youtube yet. The kids loved shopping the warehouse and spinning the prize wheel. You guys really know your audience and deserve every subscriber you get!

Loved it Loved it, we got to see the behind some scenes stuff, on the tour, that we'll definitely notice in the videos we watch from now on. It won't take away from the experience of watching them either, it will absolutely make them more fun to watch no matter which ones they are. You even get the opportunity to shop the warehouse, we stuck to Vat19 label stuff to remember the day, but if you want what you see in videos they'll be more likely to have it than not. It was a great day with my Son.

We had such a blast! We had such a blast on our highly anticipated vat19 tour. The kids have been fans of the youtube videos, and had been begging to go buy some curiously awesome items that they had been wanting for a while. They really enjoyed meeting the cast members, and everyone couldn't have been any nicer.

Wow! You can get stuff done in a not stuffy office. Mind blown!!! Well that was just about the most fun ever! I’m a content creator in addition to being a government employee who works in the most boring physical space ever. Seeing Vat19 gave me hope that there are cool, fun, colorful offices that get stuff done and make cash at the same time. It turns out you do t have to have plain walls and gray file cabinets to make a difference. Loved the studio space in all its artsy and messy glory. And I adored meeti g everyone and being in videos. I loved hearing about the process the company uses and can apply it to my own dream world too. Thanks for being willing to share. Now where is that stupid upside down penny?