Zero stars- item not delivered Zero stars! Waiting 6 weeks for my delivery now told its in its way back to us. No one knows why but it was undeliverable. Then was told I’d get a refund minus postage costs! Unbelievable! I would avoid as the customer service advisors don’t care.

It is only fair that I do a revised… It is only fair that I do a revised review on my prior review. I got a immediate response from vat19 and my problem was solved. I only wish that customer service would of been available when called , it would of made this process so much easier. Sometimes it's nice to speak to someone when you need assistance, instead of waiting for a email response. This was a gift card purchase that I wanted immediately for a gift.

I have ordered your small mystery box… I have ordered your small mystery box last April & it was full of fun, but I was very dissapointed in the mystery box I ordered my nephew this past August & so was he. There was no gummy fun products included, only Dr Pepper twizzlers which I could have bought for him at the dollar store. You say that what you get in the box is cheaper than buying the individual items, but that is only because you inflate the price of the items you sell.

Avoid this company Avoid this company. I ordered two separate mystery boxes for my boys for Christmas, based on their repackaging dates. The boxes were the exact SAME, no mystery here, and the boys were incredibly disappointed, especially the second one to open his box. Company apologized for their mistake and said I could ship back at my expense less a 15% restocking for store credit. Truly deplorable to advertise overpriced cheap junk food and toys to kids and not stand behind your mistake. Avoid this company!

What a guy Jamie is! Vat19 has stopped the risk of spreading coronavirus at their company by only having one person working in the warehouse (starting March 22,) and it is the president of the company! Also, I am very satisfied with the three orders I placed about two weeks ago. I loved the fun tour my nephew and I took last year.