The tour far exceeded our expectations The tour far exceeded our expectations. Kerry was delightful. We met Ben and Danny and Jon. And we also met Maddie and watched a video that hadn't been launched on youtube yet. The kids loved shopping the warehouse and spinning the prize wheel. You guys really know your audience and deserve every subscriber you get!

Bought the 50$ mystery box Bought the 50$ mystery box but half the stuff is so low quality a badly printed wigly slug supposedly is worth almost 20$ but is terribly printed and doesn’t move correctly. And the other stuff just isn’t interesting and looks like old.

Useless overpriced junk My 8 year old son (an advertisers dream) watched the video for the tie-not and had to have it. In order to buy the item which was approximately £8 he had to spend £16, he added 2 packs of magic straw type things, extortionately priced at £4 for a 4 pack and then paid more admin fees making his total purchase around £20. We live in the UK so after waiting maybe 3 weeks his items arrived. Imagine his disappointment when we discovered that US hose fittings are different from UK fittings, rendering purchase completely useless. The company should be aware and not supply UK customers with incompatible items.

Absolutly horrible cust svc for a lousy productThe first couple of time I ordered the… The first couple of time I ordered the Fireplace candles they were fine. Then I had two that left about 20% of the wax. The last has about 60%of the wax and no wicks left. I contacted customer service and they told me I was burning them the wrong way - my problem. The last few were burned the same as the first which had no issue. So I can just toss my last candles in the trash! These people now have a scrappy product and mock you by telling you how to burn they're lousy candel! STAY AWAY!!!

We had such a blast! We had such a blast on our highly anticipated vat19 tour. The kids have been fans of the youtube videos, and had been begging to go buy some curiously awesome items that they had been wanting for a while. They really enjoyed meeting the cast members, and everyone couldn't have been any nicer.