Absolutly horrible cust svc for a lousy productThe first couple of time I ordered the… The first couple of time I ordered the Fireplace candles they were fine. Then I had two that left about 20% of the wax. The last has about 60%of the wax and no wicks left. I contacted customer service and they told me I was burning them the wrong way - my problem. The last few were burned the same as the first which had no issue. So I can just toss my last candles in the trash! These people now have a scrappy product and mock you by telling you how to burn they're lousy candel! STAY AWAY!!!

Avoid this company Avoid this company. I ordered two separate mystery boxes for my boys for Christmas, based on their repackaging dates. The boxes were the exact SAME, no mystery here, and the boys were incredibly disappointed, especially the second one to open his box. Company apologized for their mistake and said I could ship back at my expense less a 15% restocking for store credit. Truly deplorable to advertise overpriced cheap junk food and toys to kids and not stand behind your mistake. Avoid this company!

I just recently ordered the large… I just recently ordered the large surprise box for the second time for my grandsons birthday. I was really disappointed in the items received. Total $107.00 = 3 different small balls some throwing cards and a few different eatable candies. Wont be doing that again.

Terrible company Terrible company. I have sent numerous emails asking for a refund on dvoom backpack which does not work. They promised 2 months ago they would issue a refund if I closed my dispute with my credit card company which I did. I keep getting apologies with promises that they will issue refund soon as case is closed. This is ridiculous and I would never recommend this company to anyone.

Our experience was great Our experience was great! Our 4 kiddos had a blast and they loved seeing all the sets they see on the videos and the especially loved that they were able to purchase some of their favorite merchandise that they have seen on YouTube. It was amazing meeting Jaime but he was so busy (which is totally understandable) that we didn't get a chance to pose for pics with him. Other than that it was a great experience!