Louise Sheppard
GBUseless overpriced junk My 8 year old son (an advertisers dream) watched the video for the tie-not and had to have it. In order to buy the item which was approximately £8 he had to spend £16, he added 2 packs of magic straw type things, extortionately priced at £4 for a 4 pack and then paid more admin fees making his total purchase around £20. We live in the UK so after waiting maybe 3 weeks his items arrived. Imagine his disappointment when we discovered that US hose fittings are different from UK fittings, rendering purchase completely useless. The company should be aware and not supply UK customers with incompatible items.
Lawrence
GBGreat Customer Service I ordered almost a hundred bucks worth of Christmas gifts, and it was stolen off our porch almost immediately after delivery. We contacted them, and Richard offered a refund or replacement without any questions, something they didn't have to do. It wasn't their fault, but they quickly fixed the issue. I would definitely buy from them again.
Carol Nichols
GBThis was the best tour ever This was the best tour ever. Our granddaughters loved seeing the sets and meeting their YouTube friends in person. Everyone was beyond nice, signing autographs and letting us take pictures. Special surprises here and there made it even better. Anything we paid to buy things in the warehouse was worth it for such a perfect visit. Thank you, Jamie!
LegsLikeMine
GBWow! You can get stuff done in a not stuffy office. Mind blown!!! Well that was just about the most fun ever! I’m a content creator in addition to being a government employee who works in the most boring physical space ever. Seeing Vat19 gave me hope that there are cool, fun, colorful offices that get stuff done and make cash at the same time. It turns out you do t have to have plain walls and gray file cabinets to make a difference. Loved the studio space in all its artsy and messy glory. And I adored meeti g everyone and being in videos. I loved hearing about the process the company uses and can apply it to my own dream world too. Thanks for being willing to share. Now where is that stupid upside down penny?
JoAnne Martin
GBTerrible company Terrible company. I have sent numerous emails asking for a refund on dvoom backpack which does not work. They promised 2 months ago they would issue a refund if I closed my dispute with my credit card company which I did. I keep getting apologies with promises that they will issue refund soon as case is closed. This is ridiculous and I would never recommend this company to anyone.