This was the best tour ever This was the best tour ever. Our granddaughters loved seeing the sets and meeting their YouTube friends in person. Everyone was beyond nice, signing autographs and letting us take pictures. Special surprises here and there made it even better. Anything we paid to buy things in the warehouse was worth it for such a perfect visit. Thank you, Jamie!

We had such a blast! We had such a blast on our highly anticipated vat19 tour. The kids have been fans of the youtube videos, and had been begging to go buy some curiously awesome items that they had been wanting for a while. They really enjoyed meeting the cast members, and everyone couldn't have been any nicer.

Zero stars- item not delivered Zero stars! Waiting 6 weeks for my delivery now told its in its way back to us. No one knows why but it was undeliverable. Then was told I’d get a refund minus postage costs! Unbelievable! I would avoid as the customer service advisors don’t care.

Our experience was great Our experience was great! Our 4 kiddos had a blast and they loved seeing all the sets they see on the videos and the especially loved that they were able to purchase some of their favorite merchandise that they have seen on YouTube. It was amazing meeting Jaime but he was so busy (which is totally understandable) that we didn't get a chance to pose for pics with him. Other than that it was a great experience!

Great Customer Service I ordered almost a hundred bucks worth of Christmas gifts, and it was stolen off our porch almost immediately after delivery. We contacted them, and Richard offered a refund or replacement without any questions, something they didn't have to do. It wasn't their fault, but they quickly fixed the issue. I would definitely buy from them again.