Mystery Box Disappointment We purchased 2 mystery boxes for our kids for Christmas this year. We are located in Australia so the shipping was a killer but the kids really really wanted them. I'm disappointed in the products provided. It feels like you've just put the stuff in the boxes that don't sell well, mostly consumable food items. You have some really fun stuff on your website but I feel you've really missed the mark on these boxes. Even the packaging was a let down, just a plain brown box without a Vat19 in sight which for a young kid is half of the excitement, knowing that they've received a VAT19 Mystery Box.

We had such a blast! We had such a blast on our highly anticipated vat19 tour. The kids have been fans of the youtube videos, and had been begging to go buy some curiously awesome items that they had been wanting for a while. They really enjoyed meeting the cast members, and everyone couldn't have been any nicer.

This was the best tour ever This was the best tour ever. Our granddaughters loved seeing the sets and meeting their YouTube friends in person. Everyone was beyond nice, signing autographs and letting us take pictures. Special surprises here and there made it even better. Anything we paid to buy things in the warehouse was worth it for such a perfect visit. Thank you, Jamie!

Wow! You can get stuff done in a not stuffy office. Mind blown!!! Well that was just about the most fun ever! I’m a content creator in addition to being a government employee who works in the most boring physical space ever. Seeing Vat19 gave me hope that there are cool, fun, colorful offices that get stuff done and make cash at the same time. It turns out you do t have to have plain walls and gray file cabinets to make a difference. Loved the studio space in all its artsy and messy glory. And I adored meeti g everyone and being in videos. I loved hearing about the process the company uses and can apply it to my own dream world too. Thanks for being willing to share. Now where is that stupid upside down penny?

Great Customer Service I ordered almost a hundred bucks worth of Christmas gifts, and it was stolen off our porch almost immediately after delivery. We contacted them, and Richard offered a refund or replacement without any questions, something they didn't have to do. It wasn't their fault, but they quickly fixed the issue. I would definitely buy from them again.