Mystery Box Disappointment We purchased 2 mystery boxes for our kids for Christmas this year. We are located in Australia so the shipping was a killer but the kids really really wanted them. I'm disappointed in the products provided. It feels like you've just put the stuff in the boxes that don't sell well, mostly consumable food items. You have some really fun stuff on your website but I feel you've really missed the mark on these boxes. Even the packaging was a let down, just a plain brown box without a Vat19 in sight which for a young kid is half of the excitement, knowing that they've received a VAT19 Mystery Box.

Loved it Loved it, we got to see the behind some scenes stuff, on the tour, that we'll definitely notice in the videos we watch from now on. It won't take away from the experience of watching them either, it will absolutely make them more fun to watch no matter which ones they are. You even get the opportunity to shop the warehouse, we stuck to Vat19 label stuff to remember the day, but if you want what you see in videos they'll be more likely to have it than not. It was a great day with my Son.

What a guy Jamie is! Vat19 has stopped the risk of spreading coronavirus at their company by only having one person working in the warehouse (starting March 22,) and it is the president of the company! Also, I am very satisfied with the three orders I placed about two weeks ago. I loved the fun tour my nephew and I took last year.

Our experience was great Our experience was great! Our 4 kiddos had a blast and they loved seeing all the sets they see on the videos and the especially loved that they were able to purchase some of their favorite merchandise that they have seen on YouTube. It was amazing meeting Jaime but he was so busy (which is totally understandable) that we didn't get a chance to pose for pics with him. Other than that it was a great experience!

The tour far exceeded our expectations The tour far exceeded our expectations. Kerry was delightful. We met Ben and Danny and Jon. And we also met Maddie and watched a video that hadn't been launched on youtube yet. The kids loved shopping the warehouse and spinning the prize wheel. You guys really know your audience and deserve every subscriber you get!