Great products! I’m not sure why there are so many negative reviews because I’ve ordered from the lamp stand for two years now and have never had a bad experience! I received all products, packaged exceptionally well, on time and never broken. In fact, I exclusively order candles through their online store and usually about 4-6 at a time. Never once has anything been broken or missing (and I live a state away from their main location). They put Bath and Body Works to shame in my opinion. Their pricing is reasonable and they have periodic sales that also help bring down the cost. They also have an awesome variety of brands to select from - my favorite are WoodWick, Volcano, and Milkhouse. I would highly recommend the lamp stand for a variety of candles! They have other items as well but I do not have experience with them but I’m sure their service is just as great.

Deceitful uncaring company Even though I took a screen shot on this company’s website indicating free 2 day expedited delivery as long as the customer spent $75 (my purchase was well over this amount); the company wasn’t going to honor their offer and in fact, denied that there was such an offer. I called 2 more times asking to speak to a supervisor and none ever called me back. I also Followed up with an email and again no response.

Great products that aren't in stock This company has great products and great pricing so it would be great if they didn't constantly cancel orders. I purchased one Santa figurine on sale only to have the order canceled because it was out of stock...I still loved the products so I went and purchased a second Santa figurine that was larger and much more expensive only to have my order canceled a second time!

Very poor customer service Very poor customer service. Spent $491.00. lost order don't know when it will arrive or if it shipped. After all this no discount for future purchase. Will not use again.

Poor customer support I visited the site about two weeks ago. Spun the prize wheel, qualified for free shipping. Filled up my cart with $40-50. Checked for a code? Nope. No code the next day. Or the next. Had an advertisement online telling me to check out. Creepy, but ok. Spun the wheel again and used a different email; maybe it was lost? Nope. 6 emails from them in just 4 days, and no code. Finally, I emailed the company. It’s been a week with no reply. They can spam me, but they can’t reply. I’m buying from Candlestomydoor instead, and Lampstand lost a customer with poor customer service.