Nikki R
GBGreat products! I’m not sure why there are so many negative reviews because I’ve ordered from the lamp stand for two years now and have never had a bad experience! I received all products, packaged exceptionally well, on time and never broken. In fact, I exclusively order candles through their online store and usually about 4-6 at a time. Never once has anything been broken or missing (and I live a state away from their main location). They put Bath and Body Works to shame in my opinion. Their pricing is reasonable and they have periodic sales that also help bring down the cost. They also have an awesome variety of brands to select from - my favorite are WoodWick, Volcano, and Milkhouse. I would highly recommend the lamp stand for a variety of candles! They have other items as well but I do not have experience with them but I’m sure their service is just as great.
Colleen Speidel
GBSub-standard product & Zero Customer Service 9 days for product to arrive - I paid for shipping. Lampe oil would not light candle/wick. Tried 3 new wicks and still no flame. Oil is sub-standard...not enough isopropyl alcohol in it. Sent 2 emails to company....no response. Called 25+ times, left messages, still no call back. Horrible customer service.
Judy Stegall
GBThe Lamp Stand and CandlesTo my Door… The Lamp Stand and CandlesTo my Door are the same company...
Julie Borkenhagen
GBNever received product, yet I was charged at time of order! I ordered two figurines earlier this year. I understood they were pre-orders. However, the ship date was delayed again and again and again. I was being told these items weren't in stock yet and that I couldn't cancel because I pre-ordered. Ridiculous. By the time months went by, the items we were "waiting" for were on multiple other websites, so I ordered from elsewhere and received the products right away. I had to dispute the case with my credit card due to the fact that I was charged but never received the product. Would never order from Lamp Stand again.
Bruce
GBVery poor customer service Very poor customer service. Spent $491.00. lost order don't know when it will arrive or if it shipped. After all this no discount for future purchase. Will not use again.