Never received product, yet I was charged at time of order! I ordered two figurines earlier this year. I understood they were pre-orders. However, the ship date was delayed again and again and again. I was being told these items weren't in stock yet and that I couldn't cancel because I pre-ordered. Ridiculous. By the time months went by, the items we were "waiting" for were on multiple other websites, so I ordered from elsewhere and received the products right away. I had to dispute the case with my credit card due to the fact that I was charged but never received the product. Would never order from Lamp Stand again.

Very poor customer service Very poor customer service. Spent $491.00. lost order don't know when it will arrive or if it shipped. After all this no discount for future purchase. Will not use again.

What a wonderful company to do business… What a wonderful company to do business with! Lots of candles to choose from and other items. Items ship on time.. prices are great. They carry crossroads candles, village candles.. plus others.. I'm so happy I found this company! You will be too😍

Great products that aren't in stock This company has great products and great pricing so it would be great if they didn't constantly cancel orders. I purchased one Santa figurine on sale only to have the order canceled because it was out of stock...I still loved the products so I went and purchased a second Santa figurine that was larger and much more expensive only to have my order canceled a second time!

Don’t waste your time Placed an order with The Lamp Stand in September for Christmas ornaments thinking I’d get a head start on my holiday shopping, wrong! I wrote an email to customer service a month after waiting for my ornaments to arrive and was told that Christopher Radiko’s collection was taking longer to be released than once thought but I’d have my order in one to two weeks more. Once again, wrong! It’s the end of November now and I called today and was told I’d be better off asking for a refund instead of waiting. My refund is pending, of course, for 48 hours - we will see of it actually happens - I’m not believing anything I’m told by the representatives of this company.