customer
GBIdk where my order is If you want your card to come on time for the occasion then don’t bother ordering from here as I ordered a Valentine’s Day card and it’s still hasn’t arrived after being dispatched 10 days ago. So no card on Valentine’s Day which is a disappointment. I’ve emailed them and the emails I get back are just the same copy and pasted ones. I just want my refund now as Valentine’s Day is over. I wouldn’t recommend buying from here if you actually want your order to arrive. EDIT: I have received a refund thank you.
Ralph
GBShipping is awful - order never arrived. I placed an order for over $100 on January 1. This is the first order I have ever placed with Lovepop. Shipping was free and the order ships from Texas to NY...apparently it is lost in limbo still not here after almost two weeks. They say 3-5 business days , it's now 9 business days. They have no answer. Lovepop wants to ship a replacement order out. I asked for a refund. DO YOURSELF a favor and order from some other "pop up" company. READ all the reviews - this Company doesn't appreciate the customer!
DavidBeetle
GBPurchased through TikTok but Still Great Quality I heard of Love pop through TikTok and purchased the valentines pop up roses and the hydrangea bouquet flowers. They came before Valentine’s Day and came well wrapped/protected. The only thing I would say is if you’re purchasing through Tiktok, there was an option to pay an extra dollar to see the delivery process but I never received a link or anything so dollar wasted but in the grand scheme of things it was worth it. Cant speak for any experience from buying directly from the website. Overall would Highly recommend.
Roxanne
GBI’ve purchased Christmas cards for two… I’ve purchased Christmas cards for two years and was ready to make an order, however their website cannot subtract or add?????? I tried several times and no luck. One… says 5 cards for 50 but it’s listed as 51.00. I supposedly got a 15% discount and it is listed as a correct promo code but does not subtract it from the amount, Very disappointed so I won’t be ordering if they can’t get the prices correct
Alex G
GBslow to deliver slow to deliver, but do provide unhelpful customer service. May have been great years ago, but customer service reported shipped week ago while tracking shows not yet sent. I reached out a few days prior (from order last week)and was surprised when told tracking provided was not accurate as the 6$ i paid for shipping one card did not include tracking. Cards are cute, but service and transparency lacking especially when promos came out days later with free shipping for valentines day (irony).