Literally amazing Literally amazing, the employees were great with our first experience here

slow to deliver slow to deliver, but do provide unhelpful customer service. May have been great years ago, but customer service reported shipped week ago while tracking shows not yet sent. I reached out a few days prior (from order last week)and was surprised when told tracking provided was not accurate as the 6$ i paid for shipping one card did not include tracking. Cards are cute, but service and transparency lacking especially when promos came out days later with free shipping for valentines day (irony).

Cards sent blank to wrong addresses Ordered 3 personalized cards to 3 different households on different days, and all 3 cards were sent to my house without any of the personalization I paid for. Lovepop was "looking into it" but beware if you need the cards to actually be delivered to the correct house with your notes.

What are they thinking? They thought it would be a good idea to address my wife's anniversary card to her own name and then alert her of the shipment so she could open it several days early, absolutely deflating the moment and the other gifts I had planned. Ten year anniversary completely ruined! STAY FAR AWAY FROM THESE UNPROFESSIONAL AND RECKLESS CLOWNS

Idk where my order is If you want your card to come on time for the occasion then don’t bother ordering from here as I ordered a Valentine’s Day card and it’s still hasn’t arrived after being dispatched 10 days ago. So no card on Valentine’s Day which is a disappointment. I’ve emailed them and the emails I get back are just the same copy and pasted ones. I just want my refund now as Valentine’s Day is over. I wouldn’t recommend buying from here if you actually want your order to arrive. EDIT: I have received a refund thank you.