slow to deliver slow to deliver, but do provide unhelpful customer service. May have been great years ago, but customer service reported shipped week ago while tracking shows not yet sent. I reached out a few days prior (from order last week)and was surprised when told tracking provided was not accurate as the 6$ i paid for shipping one card did not include tracking. Cards are cute, but service and transparency lacking especially when promos came out days later with free shipping for valentines day (irony).

Never again The card went from 1 hour away from the destination to another state, then back to the 1 hour away from the destination location & then sat in the Post Office for days, going nowhere. They promised to send an overnight replacement when I called on a Thursday. Tracking on the replacement shows expected delivery on Monday. That's definitely not "overnight". Apparently, they're liars on top of everything else. If that's not enought-the credit card I used for the transaction was also mysteriously compromised after using it on their website.

Cards sent blank to wrong addresses Ordered 3 personalized cards to 3 different households on different days, and all 3 cards were sent to my house without any of the personalization I paid for. Lovepop was "looking into it" but beware if you need the cards to actually be delivered to the correct house with your notes.

Disney Springs Location I visited the one at Disney Springs, Orlando. Very inviting, clean, well lit, well displayed and interactive. I signed up for text/email and received a nice enticement offer. I just made a big sale and I want a simple, yet memorable "Thank You" gift for the lady. She loves butterflies and the Butterfly bouquet was perfect. I ordered it using the $2.99 shipping option and I got it in about a week. Perfectly acceptable. But I also bought another item that won't be shipped until Oct 24 (Christmas related). I didn't know if they would ship out the Butterfly one now or wait until October. This was my first order. I emailed the question and had a reply in within 10 minutes. I will be a return customer.

What are they thinking? They thought it would be a good idea to address my wife's anniversary card to her own name and then alert her of the shipment so she could open it several days early, absolutely deflating the moment and the other gifts I had planned. Ten year anniversary completely ruined! STAY FAR AWAY FROM THESE UNPROFESSIONAL AND RECKLESS CLOWNS