Rodney Knolton
GBThe problem was with the fact that my…Missing Mother's Day Purchases The problem was with the fact that my social security check won't be deposited in my bank until May 3rd & I needed two Mother's Day cards delivered to the Memphis, Tn. area. The cost to have both shipped in time was cost prohibitive for me. (Not the fault of Love Pop.) Everyone in my family now, sort of, expects to receive a Love Pop card on birthdays or holidays because that's all I send. I just wanted you to know why I can't make my usual purchase this holiday. Respectfully, Rodney Knolton Memphis, Tn.
Ralph
GBShipping is awful - order never arrived. I placed an order for over $100 on January 1. This is the first order I have ever placed with Lovepop. Shipping was free and the order ships from Texas to NY...apparently it is lost in limbo still not here after almost two weeks. They say 3-5 business days , it's now 9 business days. They have no answer. Lovepop wants to ship a replacement order out. I asked for a refund. DO YOURSELF a favor and order from some other "pop up" company. READ all the reviews - this Company doesn't appreciate the customer!
Jessica Kavanagh
GBCards sent blank to wrong addresses Ordered 3 personalized cards to 3 different households on different days, and all 3 cards were sent to my house without any of the personalization I paid for. Lovepop was "looking into it" but beware if you need the cards to actually be delivered to the correct house with your notes.
DavidBeetle
GBPurchased through TikTok but Still Great Quality I heard of Love pop through TikTok and purchased the valentines pop up roses and the hydrangea bouquet flowers. They came before Valentine’s Day and came well wrapped/protected. The only thing I would say is if you’re purchasing through Tiktok, there was an option to pay an extra dollar to see the delivery process but I never received a link or anything so dollar wasted but in the grand scheme of things it was worth it. Cant speak for any experience from buying directly from the website. Overall would Highly recommend.
Alex G
GBslow to deliver slow to deliver, but do provide unhelpful customer service. May have been great years ago, but customer service reported shipped week ago while tracking shows not yet sent. I reached out a few days prior (from order last week)and was surprised when told tracking provided was not accurate as the 6$ i paid for shipping one card did not include tracking. Cards are cute, but service and transparency lacking especially when promos came out days later with free shipping for valentines day (irony).