Purchased through TikTok but Still Great Quality I heard of Love pop through TikTok and purchased the valentines pop up roses and the hydrangea bouquet flowers. They came before Valentine’s Day and came well wrapped/protected. The only thing I would say is if you’re purchasing through Tiktok, there was an option to pay an extra dollar to see the delivery process but I never received a link or anything so dollar wasted but in the grand scheme of things it was worth it. Cant speak for any experience from buying directly from the website. Overall would Highly recommend.

Idk where my order is If you want your card to come on time for the occasion then don’t bother ordering from here as I ordered a Valentine’s Day card and it’s still hasn’t arrived after being dispatched 10 days ago. So no card on Valentine’s Day which is a disappointment. I’ve emailed them and the emails I get back are just the same copy and pasted ones. I just want my refund now as Valentine’s Day is over. I wouldn’t recommend buying from here if you actually want your order to arrive. EDIT: I have received a refund thank you.

Shipping is awful - order never arrived. I placed an order for over $100 on January 1. This is the first order I have ever placed with Lovepop. Shipping was free and the order ships from Texas to NY...apparently it is lost in limbo still not here after almost two weeks. They say 3-5 business days , it's now 9 business days. They have no answer. Lovepop wants to ship a replacement order out. I asked for a refund. DO YOURSELF a favor and order from some other "pop up" company. READ all the reviews - this Company doesn't appreciate the customer!

slow to deliver slow to deliver, but do provide unhelpful customer service. May have been great years ago, but customer service reported shipped week ago while tracking shows not yet sent. I reached out a few days prior (from order last week)and was surprised when told tracking provided was not accurate as the 6$ i paid for shipping one card did not include tracking. Cards are cute, but service and transparency lacking especially when promos came out days later with free shipping for valentines day (irony).

Never again The card went from 1 hour away from the destination to another state, then back to the 1 hour away from the destination location & then sat in the Post Office for days, going nowhere. They promised to send an overnight replacement when I called on a Thursday. Tracking on the replacement shows expected delivery on Monday. That's definitely not "overnight". Apparently, they're liars on top of everything else. If that's not enought-the credit card I used for the transaction was also mysteriously compromised after using it on their website.