Jessica Kavanagh
GBCards sent blank to wrong addresses Ordered 3 personalized cards to 3 different households on different days, and all 3 cards were sent to my house without any of the personalization I paid for. Lovepop was "looking into it" but beware if you need the cards to actually be delivered to the correct house with your notes.
Samar Time
GBOh absolutely disappointed Oh absolutely disappointed. I placed an order on February 1 to be delivered on Valentine's Day. And it has still not delivered. Today is February 17. And as you know, of course, I got a refund, very very very disappointed with this. And I'm reading the reviews from the past and it's showing the same exact thing. Do better and instead of blaming it on weather delay, is there anything. Make sure things are delivered on time because you are given a two week notice because I understand the delays happen but the fact that I'm seeing a lot of reviews for Valentine's Day giving you a one star, I don't think it's the weathers fault at this point.
Alex G
GBslow to deliver slow to deliver, but do provide unhelpful customer service. May have been great years ago, but customer service reported shipped week ago while tracking shows not yet sent. I reached out a few days prior (from order last week)and was surprised when told tracking provided was not accurate as the 6$ i paid for shipping one card did not include tracking. Cards are cute, but service and transparency lacking especially when promos came out days later with free shipping for valentines day (irony).
Marcos Orozco
GBBad taste in my mouth.. The card was smaller than expected, no big deal.. But I was "upsold" on a surprise gift for $5. I couldn't opt out, no worries.. I bought the card anyway. My girlfriend received the birthday card but never received the surprise gift. Summary: Cool product, I was involuntarily upsold a surprise gift that she never received,, This left a bad taste in my month.. Great product but felt like a sleazy tactic if I couldn't opt out of an upsell the i never received,
Ralph
GBShipping is awful - order never arrived. I placed an order for over $100 on January 1. This is the first order I have ever placed with Lovepop. Shipping was free and the order ships from Texas to NY...apparently it is lost in limbo still not here after almost two weeks. They say 3-5 business days , it's now 9 business days. They have no answer. Lovepop wants to ship a replacement order out. I asked for a refund. DO YOURSELF a favor and order from some other "pop up" company. READ all the reviews - this Company doesn't appreciate the customer!