Epic Fail Even this review on failing has now been done three times. Each failure makes me more angry and further questioning the wisdom of working with this company at all.besides being placed on permahold when calling in, I still don't know if my password and email were going to work. I cold just scream wit frustration.

slow to deliver slow to deliver, but do provide unhelpful customer service. May have been great years ago, but customer service reported shipped week ago while tracking shows not yet sent. I reached out a few days prior (from order last week)and was surprised when told tracking provided was not accurate as the 6$ i paid for shipping one card did not include tracking. Cards are cute, but service and transparency lacking especially when promos came out days later with free shipping for valentines day (irony).

These cards NEVER disappoint These cards NEVER disappoint. They are always unique and beautifully put together. Most have an inset you can write a personal message on. Many of the people I send them to are so delighted they keep them out on display all year long and several have asked where I found the cards. I'm always glad to share the information! 10 stars +++

Quick Arrival Personalized cards with photo messages arrived 2 days after ordering. Other cards I ordered arrived the next day. Lovely cards!

Disney Springs Location I visited the one at Disney Springs, Orlando. Very inviting, clean, well lit, well displayed and interactive. I signed up for text/email and received a nice enticement offer. I just made a big sale and I want a simple, yet memorable "Thank You" gift for the lady. She loves butterflies and the Butterfly bouquet was perfect. I ordered it using the $2.99 shipping option and I got it in about a week. Perfectly acceptable. But I also bought another item that won't be shipped until Oct 24 (Christmas related). I didn't know if they would ship out the Butterfly one now or wait until October. This was my first order. I emailed the question and had a reply in within 10 minutes. I will be a return customer.