Epic Fail Even this review on failing has now been done three times. Each failure makes me more angry and further questioning the wisdom of working with this company at all.besides being placed on permahold when calling in, I still don't know if my password and email were going to work. I cold just scream wit frustration.

Oh absolutely disappointed Oh absolutely disappointed. I placed an order on February 1 to be delivered on Valentine's Day. And it has still not delivered. Today is February 17. And as you know, of course, I got a refund, very very very disappointed with this. And I'm reading the reviews from the past and it's showing the same exact thing. Do better and instead of blaming it on weather delay, is there anything. Make sure things are delivered on time because you are given a two week notice because I understand the delays happen but the fact that I'm seeing a lot of reviews for Valentine's Day giving you a one star, I don't think it's the weathers fault at this point.

Disney Springs Location I visited the one at Disney Springs, Orlando. Very inviting, clean, well lit, well displayed and interactive. I signed up for text/email and received a nice enticement offer. I just made a big sale and I want a simple, yet memorable "Thank You" gift for the lady. She loves butterflies and the Butterfly bouquet was perfect. I ordered it using the $2.99 shipping option and I got it in about a week. Perfectly acceptable. But I also bought another item that won't be shipped until Oct 24 (Christmas related). I didn't know if they would ship out the Butterfly one now or wait until October. This was my first order. I emailed the question and had a reply in within 10 minutes. I will be a return customer.

slow to deliver slow to deliver, but do provide unhelpful customer service. May have been great years ago, but customer service reported shipped week ago while tracking shows not yet sent. I reached out a few days prior (from order last week)and was surprised when told tracking provided was not accurate as the 6$ i paid for shipping one card did not include tracking. Cards are cute, but service and transparency lacking especially when promos came out days later with free shipping for valentines day (irony).

Never again The card went from 1 hour away from the destination to another state, then back to the 1 hour away from the destination location & then sat in the Post Office for days, going nowhere. They promised to send an overnight replacement when I called on a Thursday. Tracking on the replacement shows expected delivery on Monday. That's definitely not "overnight". Apparently, they're liars on top of everything else. If that's not enought-the credit card I used for the transaction was also mysteriously compromised after using it on their website.