Shipping is awful - order never arrived. I placed an order for over $100 on January 1. This is the first order I have ever placed with Lovepop. Shipping was free and the order ships from Texas to NY...apparently it is lost in limbo still not here after almost two weeks. They say 3-5 business days , it's now 9 business days. They have no answer. Lovepop wants to ship a replacement order out. I asked for a refund. DO YOURSELF a favor and order from some other "pop up" company. READ all the reviews - this Company doesn't appreciate the customer!

What are they thinking? They thought it would be a good idea to address my wife's anniversary card to her own name and then alert her of the shipment so she could open it several days early, absolutely deflating the moment and the other gifts I had planned. Ten year anniversary completely ruined! STAY FAR AWAY FROM THESE UNPROFESSIONAL AND RECKLESS CLOWNS

Love Lovepop! I have just purchased several cards because of their unique creativeness. Each card gives emotions that make you feel uplifted. I bought seven cards so far. And each one is fantastic as the next. I bought two for myself of hummingbirds. I display them on my living room table for color and uniqueness. I have gotten so many compliments. Many who saw them also are now customers of Lovepop. Keep creating you put smiles and surprises on the faces of many.

slow to deliver slow to deliver, but do provide unhelpful customer service. May have been great years ago, but customer service reported shipped week ago while tracking shows not yet sent. I reached out a few days prior (from order last week)and was surprised when told tracking provided was not accurate as the 6$ i paid for shipping one card did not include tracking. Cards are cute, but service and transparency lacking especially when promos came out days later with free shipping for valentines day (irony).

Epic Fail Even this review on failing has now been done three times. Each failure makes me more angry and further questioning the wisdom of working with this company at all.besides being placed on permahold when calling in, I still don't know if my password and email were going to work. I cold just scream wit frustration.