Bad taste in my mouth.. The card was smaller than expected, no big deal.. But I was "upsold" on a surprise gift for $5. I couldn't opt out, no worries.. I bought the card anyway. My girlfriend received the birthday card but never received the surprise gift. Summary: Cool product, I was involuntarily upsold a surprise gift that she never received,, This left a bad taste in my month.. Great product but felt like a sleazy tactic if I couldn't opt out of an upsell the i never received,

Oh absolutely disappointed Oh absolutely disappointed. I placed an order on February 1 to be delivered on Valentine's Day. And it has still not delivered. Today is February 17. And as you know, of course, I got a refund, very very very disappointed with this. And I'm reading the reviews from the past and it's showing the same exact thing. Do better and instead of blaming it on weather delay, is there anything. Make sure things are delivered on time because you are given a two week notice because I understand the delays happen but the fact that I'm seeing a lot of reviews for Valentine's Day giving you a one star, I don't think it's the weathers fault at this point.

Cards sent blank to wrong addresses Ordered 3 personalized cards to 3 different households on different days, and all 3 cards were sent to my house without any of the personalization I paid for. Lovepop was "looking into it" but beware if you need the cards to actually be delivered to the correct house with your notes.

slow to deliver slow to deliver, but do provide unhelpful customer service. May have been great years ago, but customer service reported shipped week ago while tracking shows not yet sent. I reached out a few days prior (from order last week)and was surprised when told tracking provided was not accurate as the 6$ i paid for shipping one card did not include tracking. Cards are cute, but service and transparency lacking especially when promos came out days later with free shipping for valentines day (irony).

Never again The card went from 1 hour away from the destination to another state, then back to the 1 hour away from the destination location & then sat in the Post Office for days, going nowhere. They promised to send an overnight replacement when I called on a Thursday. Tracking on the replacement shows expected delivery on Monday. That's definitely not "overnight". Apparently, they're liars on top of everything else. If that's not enought-the credit card I used for the transaction was also mysteriously compromised after using it on their website.