Disney Springs Location I visited the one at Disney Springs, Orlando. Very inviting, clean, well lit, well displayed and interactive. I signed up for text/email and received a nice enticement offer. I just made a big sale and I want a simple, yet memorable "Thank You" gift for the lady. She loves butterflies and the Butterfly bouquet was perfect. I ordered it using the $2.99 shipping option and I got it in about a week. Perfectly acceptable. But I also bought another item that won't be shipped until Oct 24 (Christmas related). I didn't know if they would ship out the Butterfly one now or wait until October. This was my first order. I emailed the question and had a reply in within 10 minutes. I will be a return customer.

Epic Fail Even this review on failing has now been done three times. Each failure makes me more angry and further questioning the wisdom of working with this company at all.besides being placed on permahold when calling in, I still don't know if my password and email were going to work. I cold just scream wit frustration.

Cards sent blank to wrong addresses Ordered 3 personalized cards to 3 different households on different days, and all 3 cards were sent to my house without any of the personalization I paid for. Lovepop was "looking into it" but beware if you need the cards to actually be delivered to the correct house with your notes.

FAIL - No birthday wishes for Mom and Auntie. I ordered several cards, two of them personalized and to be delivered for birthday wishes. The others were to be sent to me. I placed the order in early February for late February birthdays. The cards never came. I didn't receive any notice that they couldn't deliver the cards. Once the birthdays had passed and I still hadn't gotten the cards, I logged onto the site and my order was still listed as "Unfulfilled." After contacting them, I received a refund. That's the least they could do (no favors in that.) However, my mom and aunt did not receive the card and "flowers" for their birthday. I typically order real flowers but thought this would be a nice surprise and change of pace. Never again Love Pop! You can't be trusted to deliver or to notify your customer that you can't deliver so that we can make other arrangements.

Love Lovepop! I have just purchased several cards because of their unique creativeness. Each card gives emotions that make you feel uplifted. I bought seven cards so far. And each one is fantastic as the next. I bought two for myself of hummingbirds. I display them on my living room table for color and uniqueness. I have gotten so many compliments. Many who saw them also are now customers of Lovepop. Keep creating you put smiles and surprises on the faces of many.