Cards sent blank to wrong addresses Ordered 3 personalized cards to 3 different households on different days, and all 3 cards were sent to my house without any of the personalization I paid for. Lovepop was "looking into it" but beware if you need the cards to actually be delivered to the correct house with your notes.

Idk where my order is If you want your card to come on time for the occasion then don’t bother ordering from here as I ordered a Valentine’s Day card and it’s still hasn’t arrived after being dispatched 10 days ago. So no card on Valentine’s Day which is a disappointment. I’ve emailed them and the emails I get back are just the same copy and pasted ones. I just want my refund now as Valentine’s Day is over. I wouldn’t recommend buying from here if you actually want your order to arrive. EDIT: I have received a refund thank you.

Quick Arrival Personalized cards with photo messages arrived 2 days after ordering. Other cards I ordered arrived the next day. Lovely cards!

slow to deliver slow to deliver, but do provide unhelpful customer service. May have been great years ago, but customer service reported shipped week ago while tracking shows not yet sent. I reached out a few days prior (from order last week)and was surprised when told tracking provided was not accurate as the 6$ i paid for shipping one card did not include tracking. Cards are cute, but service and transparency lacking especially when promos came out days later with free shipping for valentines day (irony).

Disney Springs Location I visited the one at Disney Springs, Orlando. Very inviting, clean, well lit, well displayed and interactive. I signed up for text/email and received a nice enticement offer. I just made a big sale and I want a simple, yet memorable "Thank You" gift for the lady. She loves butterflies and the Butterfly bouquet was perfect. I ordered it using the $2.99 shipping option and I got it in about a week. Perfectly acceptable. But I also bought another item that won't be shipped until Oct 24 (Christmas related). I didn't know if they would ship out the Butterfly one now or wait until October. This was my first order. I emailed the question and had a reply in within 10 minutes. I will be a return customer.