FAIL - No birthday wishes for Mom and Auntie. I ordered several cards, two of them personalized and to be delivered for birthday wishes. The others were to be sent to me. I placed the order in early February for late February birthdays. The cards never came. I didn't receive any notice that they couldn't deliver the cards. Once the birthdays had passed and I still hadn't gotten the cards, I logged onto the site and my order was still listed as "Unfulfilled." After contacting them, I received a refund. That's the least they could do (no favors in that.) However, my mom and aunt did not receive the card and "flowers" for their birthday. I typically order real flowers but thought this would be a nice surprise and change of pace. Never again Love Pop! You can't be trusted to deliver or to notify your customer that you can't deliver so that we can make other arrangements.

Purchased through TikTok but Still Great Quality I heard of Love pop through TikTok and purchased the valentines pop up roses and the hydrangea bouquet flowers. They came before Valentine’s Day and came well wrapped/protected. The only thing I would say is if you’re purchasing through Tiktok, there was an option to pay an extra dollar to see the delivery process but I never received a link or anything so dollar wasted but in the grand scheme of things it was worth it. Cant speak for any experience from buying directly from the website. Overall would Highly recommend.

Idk where my order is If you want your card to come on time for the occasion then don’t bother ordering from here as I ordered a Valentine’s Day card and it’s still hasn’t arrived after being dispatched 10 days ago. So no card on Valentine’s Day which is a disappointment. I’ve emailed them and the emails I get back are just the same copy and pasted ones. I just want my refund now as Valentine’s Day is over. I wouldn’t recommend buying from here if you actually want your order to arrive. EDIT: I have received a refund thank you.

slow to deliver slow to deliver, but do provide unhelpful customer service. May have been great years ago, but customer service reported shipped week ago while tracking shows not yet sent. I reached out a few days prior (from order last week)and was surprised when told tracking provided was not accurate as the 6$ i paid for shipping one card did not include tracking. Cards are cute, but service and transparency lacking especially when promos came out days later with free shipping for valentines day (irony).

Literally amazing Literally amazing, the employees were great with our first experience here