Literally amazing Literally amazing, the employees were great with our first experience here

Bad taste in my mouth.. The card was smaller than expected, no big deal.. But I was "upsold" on a surprise gift for $5. I couldn't opt out, no worries.. I bought the card anyway. My girlfriend received the birthday card but never received the surprise gift. Summary: Cool product, I was involuntarily upsold a surprise gift that she never received,, This left a bad taste in my month.. Great product but felt like a sleazy tactic if I couldn't opt out of an upsell the i never received,

Shipping is awful - order never arrived. I placed an order for over $100 on January 1. This is the first order I have ever placed with Lovepop. Shipping was free and the order ships from Texas to NY...apparently it is lost in limbo still not here after almost two weeks. They say 3-5 business days , it's now 9 business days. They have no answer. Lovepop wants to ship a replacement order out. I asked for a refund. DO YOURSELF a favor and order from some other "pop up" company. READ all the reviews - this Company doesn't appreciate the customer!

Idk where my order is If you want your card to come on time for the occasion then don’t bother ordering from here as I ordered a Valentine’s Day card and it’s still hasn’t arrived after being dispatched 10 days ago. So no card on Valentine’s Day which is a disappointment. I’ve emailed them and the emails I get back are just the same copy and pasted ones. I just want my refund now as Valentine’s Day is over. I wouldn’t recommend buying from here if you actually want your order to arrive. EDIT: I have received a refund thank you.

Oh absolutely disappointed Oh absolutely disappointed. I placed an order on February 1 to be delivered on Valentine's Day. And it has still not delivered. Today is February 17. And as you know, of course, I got a refund, very very very disappointed with this. And I'm reading the reviews from the past and it's showing the same exact thing. Do better and instead of blaming it on weather delay, is there anything. Make sure things are delivered on time because you are given a two week notice because I understand the delays happen but the fact that I'm seeing a lot of reviews for Valentine's Day giving you a one star, I don't think it's the weathers fault at this point.