Lisa & Mike
GBConfirmed no customer service I actually had a few transactions buying cards at Giftcardrescue, and I fortunately got the promised cards with the promised balance. But I noticed how bad the reviews are, so I decided to call their customer service number 410-690-8357 in the middle of a weekday, and it rang and rang and nobody answered!!! I did see quite a few people complain that they don't answer their phone, so that is true. I then sent them an email saying "I am having a problem with the gift card I bought, order #nnnnnn, how do I get a refund?". I got an automated acknowledgement of the email, but it has been over a week and there is no further response. So bottom line, don't buy from them, because if there is a problem, you won't get any refund. Yes, the discounted cards are some of the best discounts on the internet, but all it takes is one bad card and you'll lose the savings.
Customer
GBTerrible Customer Service I ordered four Kohl's cards in one order. Two of the cards were bad. It took me forever to get the customer service rep to take care of what was their mistake. I always spoke to the same person so I am guessing it is a one man operation. It took two months for me to receive credit. I chose to take credit on my account instead of payment back to my credit card because they told me it would take 4-6 weeks for a refund. I was told I would receive the credit the following day. It never came and I had to contact them again. Finally in a week it arrive. I cannot recommend Gift Card Rescue because of the huge delay in making things right.
TosaShopper
GBGift cards came as ordered: UPDATE My experience has only been with the physical cards. I've ordered four so far--CVS, Target, Olive Garden, B&N. I've double-checked the amounts online when they arrived and they have been as listed. So far I have used them in the store with no problem. Update: this company went out of business in July, 2016.
Xiaoyi Yu
GBExtremely slow for processing I have sold my gift cards to GCR 16 days ago. I mailed my gc out the same day as the selling order was created. So far, I still haven't got any update from them. If this is other gc exchange website, I would already have got paid by now, while GCR cannot even confirm that they have received my gift cards.
Michelle Bienkowski
GBPoor Service Bought e card...came without pin... Couldn't use online but found workaround... Uploaded it to gyft app. Prior to developing my own solution had very frustrating run around trying to get help