
Customer
GBTerrible Customer Service I ordered four Kohl's cards in one order. Two of the cards were bad. It took me forever to get the customer service rep to take care of what was their mistake. I always spoke to the same person so I am guessing it is a one man operation. It took two months for me to receive credit. I chose to take credit on my account instead of payment back to my credit card because they told me it would take 4-6 weeks for a refund. I was told I would receive the credit the following day. It never came and I had to contact them again. Finally in a week it arrive. I cannot recommend Gift Card Rescue because of the huge delay in making things right.

TosaShopper
GBGift cards came as ordered: UPDATE My experience has only been with the physical cards. I've ordered four so far--CVS, Target, Olive Garden, B&N. I've double-checked the amounts online when they arrived and they have been as listed. So far I have used them in the store with no problem. Update: this company went out of business in July, 2016.

Casey Seabolt
GBTerrible Experience 2nd time around. I have used this company twice. The first time it took about 2 months to receive payment that I sent to them with 2 follow up calls. The second time I sent cards to them it took four months to receive payment after 6 emails, numerous phone calls during which I either could not get ahold of someone during normal business hours OR the person that I did get ahold of was extremely rude through the process. All-in-all, the process was unacceptable and lacked anything that resembled customer service. I recommend that you do not use this company at all.

Lisa & Mike
GBConfirmed no customer service I actually had a few transactions buying cards at Giftcardrescue, and I fortunately got the promised cards with the promised balance. But I noticed how bad the reviews are, so I decided to call their customer service number 410-690-8357 in the middle of a weekday, and it rang and rang and nobody answered!!! I did see quite a few people complain that they don't answer their phone, so that is true. I then sent them an email saying "I am having a problem with the gift card I bought, order #nnnnnn, how do I get a refund?". I got an automated acknowledgement of the email, but it has been over a week and there is no further response. So bottom line, don't buy from them, because if there is a problem, you won't get any refund. Yes, the discounted cards are some of the best discounts on the internet, but all it takes is one bad card and you'll lose the savings.

Customer
GBLove the idea, little slow on getting things done though I have giftcards that I have used from here with no problems whatsoever, but if you ever do have a problem with an electronic gift card, it's quite a hassle to get a refund. I've had to take multiple steps, fill out forms, and now I'm playing the waiting game, for up to 14 days according to the email I received. All I really want is a gift card that has the amount it's supposed to have on it, but oh well.