Tracey
GBTake too long to process electronic tickets Take too long to process electronic tickets , I do wish they were more prompt they're so slow comparing to the other Giftcard companies . Need improvement in that area.
Jody Houser
GBTHIEVES! THIS company is a bunch of thieves! i sold them a gift card in may and now the company is shut down for good! I tried contacting them about this issue numerous times and was told my check was lost in the mail and they would reissue it. I talked to someone after waiting another month and they hung up on me! How is this even legal? i want my money or my gift card back! This company is a joke! I will file a police report and contact a lawyer! they are not getting away with this!
Casey Seabolt
GBTerrible Experience 2nd time around. I have used this company twice. The first time it took about 2 months to receive payment that I sent to them with 2 follow up calls. The second time I sent cards to them it took four months to receive payment after 6 emails, numerous phone calls during which I either could not get ahold of someone during normal business hours OR the person that I did get ahold of was extremely rude through the process. All-in-all, the process was unacceptable and lacked anything that resembled customer service. I recommend that you do not use this company at all.
Customer
GBLove the idea, little slow on getting things done though I have giftcards that I have used from here with no problems whatsoever, but if you ever do have a problem with an electronic gift card, it's quite a hassle to get a refund. I've had to take multiple steps, fill out forms, and now I'm playing the waiting game, for up to 14 days according to the email I received. All I really want is a gift card that has the amount it's supposed to have on it, but oh well.
Customer
GBTerrible Customer Service I ordered four Kohl's cards in one order. Two of the cards were bad. It took me forever to get the customer service rep to take care of what was their mistake. I always spoke to the same person so I am guessing it is a one man operation. It took two months for me to receive credit. I chose to take credit on my account instead of payment back to my credit card because they told me it would take 4-6 weeks for a refund. I was told I would receive the credit the following day. It never came and I had to contact them again. Finally in a week it arrive. I cannot recommend Gift Card Rescue because of the huge delay in making things right.