Casey Seabolt
GBTerrible Experience 2nd time around. I have used this company twice. The first time it took about 2 months to receive payment that I sent to them with 2 follow up calls. The second time I sent cards to them it took four months to receive payment after 6 emails, numerous phone calls during which I either could not get ahold of someone during normal business hours OR the person that I did get ahold of was extremely rude through the process. All-in-all, the process was unacceptable and lacked anything that resembled customer service. I recommend that you do not use this company at all.
Lisa & Mike
GBConfirmed no customer service I actually had a few transactions buying cards at Giftcardrescue, and I fortunately got the promised cards with the promised balance. But I noticed how bad the reviews are, so I decided to call their customer service number 410-690-8357 in the middle of a weekday, and it rang and rang and nobody answered!!! I did see quite a few people complain that they don't answer their phone, so that is true. I then sent them an email saying "I am having a problem with the gift card I bought, order #nnnnnn, how do I get a refund?". I got an automated acknowledgement of the email, but it has been over a week and there is no further response. So bottom line, don't buy from them, because if there is a problem, you won't get any refund. Yes, the discounted cards are some of the best discounts on the internet, but all it takes is one bad card and you'll lose the savings.
William Criner
GBExcellent buyer experience I have purchased discounted gift cards from Gift Card Rescue for several years. They continue to improve their service and are very competitive with other secondary market sellers. I have never sold them cards, so I am not familiar with that part of their business.
Pamela
GBGreat resource to obtain discount shopping cards Gift card rescue is a great way to find discount shopping cards. It would be nice however, when purchasing an electronic discount code/card that the code is emailed right away to use for shopping instead of waiting couple days for the electronic code to be emailed.
Kevin
GBzero customer service If there is a problem with getting a bad card, or batch of bad cards, and sometimes there is, they will not respond to emails or phone calls. No matter how many you send, not even automated responses. I have had problems for about 4 months getting these guys to refund bad cards. $2000 worth. When the cards work, they are fine, but for the savings and convienience it has it's downfalls