zero customer service If there is a problem with getting a bad card, or batch of bad cards, and sometimes there is, they will not respond to emails or phone calls. No matter how many you send, not even automated responses. I have had problems for about 4 months getting these guys to refund bad cards. $2000 worth. When the cards work, they are fine, but for the savings and convienience it has it's downfalls

Love the idea, little slow on getting things done though I have giftcards that I have used from here with no problems whatsoever, but if you ever do have a problem with an electronic gift card, it's quite a hassle to get a refund. I've had to take multiple steps, fill out forms, and now I'm playing the waiting game, for up to 14 days according to the email I received. All I really want is a gift card that has the amount it's supposed to have on it, but oh well.

Take too long to process electronic tickets Take too long to process electronic tickets , I do wish they were more prompt they're so slow comparing to the other Giftcard companies . Need improvement in that area.

Extremely slow for processing I have sold my gift cards to GCR 16 days ago. I mailed my gc out the same day as the selling order was created. So far, I still haven't got any update from them. If this is other gc exchange website, I would already have got paid by now, while GCR cannot even confirm that they have received my gift cards.

Too many emails; Lack of Advertised Cards You are sending me 3-5 different emails per day - WAY TOO MANY! You advertise gift cards, when I look (usually intermediately), ther are NONE of the desire advertised cards available (i.e. Home Depot, Walmart, Marshals, Target), at almost there may be a few electronic only cards. STOP advertising what you don't have a adequate stock of!