Extremely slow for processing I have sold my gift cards to GCR 16 days ago. I mailed my gc out the same day as the selling order was created. So far, I still haven't got any update from them. If this is other gc exchange website, I would already have got paid by now, while GCR cannot even confirm that they have received my gift cards.

zero customer service If there is a problem with getting a bad card, or batch of bad cards, and sometimes there is, they will not respond to emails or phone calls. No matter how many you send, not even automated responses. I have had problems for about 4 months getting these guys to refund bad cards. $2000 worth. When the cards work, they are fine, but for the savings and convienience it has it's downfalls

Excellent buyer experience I have purchased discounted gift cards from Gift Card Rescue for several years. They continue to improve their service and are very competitive with other secondary market sellers. I have never sold them cards, so I am not familiar with that part of their business.

Terrible Customer Service I ordered four Kohl's cards in one order. Two of the cards were bad. It took me forever to get the customer service rep to take care of what was their mistake. I always spoke to the same person so I am guessing it is a one man operation. It took two months for me to receive credit. I chose to take credit on my account instead of payment back to my credit card because they told me it would take 4-6 weeks for a refund. I was told I would receive the credit the following day. It never came and I had to contact them again. Finally in a week it arrive. I cannot recommend Gift Card Rescue because of the huge delay in making things right.

Hesitant at First At first I purchased a low dollar amount to see how it worked. The cards arrived with the dollar amount stated. I ended up saving around 10% on my new floors by purchasing Lowe's cards. No problem using them at the register but I did contact Lowe's before trying to verify. I saved over $400 dollars on my floors using GiftCardRescue!