Absolute scam Absolute scam ! I bought this for my son for Christmas. It cost £60 and took weeks to arrive. It wasn’t opened until Christmas and the button was loose making the wand unusable. I emailed them only to be told as others have said that it had to be reported within 10 days. They are now ignoring emails. It’s disgusting. I luckily paid by PayPal and am hoping that they can sort. How this company can continue trading is crazy. I would definitely avoid buying from this website.

Absolutely appalling Absolutely appalling! The wand didn't work, arrived on 7th December, was a gift so wasn't used and on Christmas day it didn't work. I did a charge back through the bank because incendio refused to refund me, and the bank can't either because their website says 10 days! I am now pursuing through international trading standards.

The magic wand Wow, just wow! 😍 The magic wand I got from incendiomagicwand.com feels like it’s straight from a fairy tale. Super sturdy and so pretty!

My Kids Love the magic wand we got My Kids Love the magic wand we got. It’s been fun for the whole family, and it’s really easy to use!

Avoid at all costs. Avoid at all costs. Refusal to fix faulty product. False advertising. Based in Delaware USA. Clearly states made with love in california on thier website but the returns address is in Guangdong Province China.... not that it matters as they will refuse to repace their faulty merchandise anyway. Avoid at all costs.