chris baker
GBThey are very helpful 🙂 They are very nice people they gave me tracking number to figure out where my items is Also very helpful and very genuine when I ask questions it was answer and solved
Tanya
AUBjj Sherpa blanket I order the Bjj Sherpa blanket for my partner, he was ecstatic. Great quality, feels lovely and soft. Did not disappoint and shipping time was very reasonable. Definitely recommend and will order again from in the future.
So so customer
GBNo order number provided so can't lookup tracking info Ordering was easy. The reason for 3 stars is that none of the email communication includes the order number which is required to look up tracking information. I bought this as a gift, but have no way to tell them when it should arrive. Just have to hope it gets there.
Jonathan Blakley
GBNowhere on the website does it say that… Nowhere on the website does it say that their clothing comes from China which means it's going to be a mile too small if I would have known that I would have never placed an order with this company! Absolutely ridiculous!
Christie
GBBUYER BEWARE! Horrible customer service BUYER BEWARE!! HORRIBLE CUSTOMER SERVICE. If I could give "0" stars I would have. Will never use this company again. Lack of customer support is their #1 problem. Takes a week or longer to get any reply to issues. I ordered product and after several weeks of hearing nothing (but my card being charged) I emailed customer support to inquired as to when I might expect item to be delivered because it was a Christmas gift, it took them over a week to get back to me and replied with my tracking information Christmas evening. I had already purchased another item to replace this and they would not authorize a return. There return policy is awful. If they had communicated with me better/quicker, I never would have order a replacement item. It was their fault I needed to return the item, however they refused since the item was not damaged. I am stuck with a product I do not need/want. Their only compensation was to credit me back $15.00 for my unpleasant experience. My purchased was over $60.