Jonathan Blakley
GBNowhere on the website does it say that… Nowhere on the website does it say that their clothing comes from China which means it's going to be a mile too small if I would have known that I would have never placed an order with this company! Absolutely ridiculous!
Christie
GBBUYER BEWARE! Horrible customer service BUYER BEWARE!! HORRIBLE CUSTOMER SERVICE. If I could give "0" stars I would have. Will never use this company again. Lack of customer support is their #1 problem. Takes a week or longer to get any reply to issues. I ordered product and after several weeks of hearing nothing (but my card being charged) I emailed customer support to inquired as to when I might expect item to be delivered because it was a Christmas gift, it took them over a week to get back to me and replied with my tracking information Christmas evening. I had already purchased another item to replace this and they would not authorize a return. There return policy is awful. If they had communicated with me better/quicker, I never would have order a replacement item. It was their fault I needed to return the item, however they refused since the item was not damaged. I am stuck with a product I do not need/want. Their only compensation was to credit me back $15.00 for my unpleasant experience. My purchased was over $60.
No
GBToo small I love the material and the look of the blanket I bought, but I feel like I paid too much money for a blanket that doesn’t even cover my legs. All in all these blankets need to be offered in a bigger size.
Lisle Morris
AUNo service I ordered and paid for an item on the 10/8/21, As yet I have not received any form of confirmation that my order has been placed, no invoice or receipt of my payment. I sent an email to them on the 22/8/21 chasing up the situation but have still not had a reply.
customer
GBI ordered online I ordered online, poster arrived within 10 days! Pristine condition and I absolutely love it! Thanks for a brilliant service. Karen, Tasmania, Australia