Christie
GBBUYER BEWARE! Horrible customer service BUYER BEWARE!! HORRIBLE CUSTOMER SERVICE. If I could give "0" stars I would have. Will never use this company again. Lack of customer support is their #1 problem. Takes a week or longer to get any reply to issues. I ordered product and after several weeks of hearing nothing (but my card being charged) I emailed customer support to inquired as to when I might expect item to be delivered because it was a Christmas gift, it took them over a week to get back to me and replied with my tracking information Christmas evening. I had already purchased another item to replace this and they would not authorize a return. There return policy is awful. If they had communicated with me better/quicker, I never would have order a replacement item. It was their fault I needed to return the item, however they refused since the item was not damaged. I am stuck with a product I do not need/want. Their only compensation was to credit me back $15.00 for my unpleasant experience. My purchased was over $60.
Lisle Morris
AUNo service I ordered and paid for an item on the 10/8/21, As yet I have not received any form of confirmation that my order has been placed, no invoice or receipt of my payment. I sent an email to them on the 22/8/21 chasing up the situation but have still not had a reply.
Kerri Lang
GBBUYER BEWARE!! BUYER BEWARE!!! Read these reviews! I can’t give zero stars because it won’t let me but would if I could! Ordered a mug for a gift. Received a call from someone who did not speak English and was unable to communicate with me. I wrote an email requesting information on my order and explained that I could not understand the person who called me due to the language barrier and they had the same person call me back! I have supplied them with shipping address twice and this has still not been received!
william cindy
GBThe t-shirt I received was terrible The t-shirt I received was terrible, the material was not worth the money I paid. Will never come back again!!!!!!
David ball
GBRidiculousness Have waited over 3 months for a $130 dollar piece of wall art to be shipped out. The Tracking information was never updated as they said it would be 2 months in. still says “waiting for shipment”. I’ve contacted customer support 3 times in the last 2 weeks to see if at this point we can just cancel the order and be refunded and have been ignored.