Attempted to order a gift for Christmas… Attempted to order a gift for Christmas Nov 27th. As of today, I haven't even gotten a confirmation email but the money was taken out of my bank same day. No order number, no anything but my money is gone. I'll be contacting my bank money and get my money back. Don't shop here - scammers!

They are very helpful 🙂 They are very nice people they gave me tracking number to figure out where my items is Also very helpful and very genuine when I ask questions it was answer and solved

BUYER BEWARE! Horrible customer service BUYER BEWARE!! HORRIBLE CUSTOMER SERVICE. If I could give "0" stars I would have. Will never use this company again. Lack of customer support is their #1 problem. Takes a week or longer to get any reply to issues. I ordered product and after several weeks of hearing nothing (but my card being charged) I emailed customer support to inquired as to when I might expect item to be delivered because it was a Christmas gift, it took them over a week to get back to me and replied with my tracking information Christmas evening. I had already purchased another item to replace this and they would not authorize a return. There return policy is awful. If they had communicated with me better/quicker, I never would have order a replacement item. It was their fault I needed to return the item, however they refused since the item was not damaged. I am stuck with a product I do not need/want. Their only compensation was to credit me back $15.00 for my unpleasant experience. My purchased was over $60.

Ridiculousness Have waited over 3 months for a $130 dollar piece of wall art to be shipped out. The Tracking information was never updated as they said it would be 2 months in. still says “waiting for shipment”. I’ve contacted customer support 3 times in the last 2 weeks to see if at this point we can just cancel the order and be refunded and have been ignored.

No service I ordered and paid for an item on the 10/8/21, As yet I have not received any form of confirmation that my order has been placed, no invoice or receipt of my payment. I sent an email to them on the 22/8/21 chasing up the situation but have still not had a reply.