
Erin Lake
GBDress Return I purchased a dress for a my civil wedding on this site. The dress itself didn't have the same delicacy as the image provided on the site their return policy is abysmal. They take 30% of the dress's price and make you ship it back to China, so basically, you're left with zip. Yes, I should have checked the return policy, but this is just plain bad business practice.

Sara
JPThat's not how you alter a dress... DO NOT BUY FROM HERE!! I ordered a gorgeous gown from the sight and silenced that little voice that was in my head telling me that its probably cheap because its made in a sweat-shop in China. I got it custom sized and when it came in the mail I was horrified by what I saw. They screwed up the sizing so that it was super small in the hips and too big on top. To shorten the dress they just cut it in half, took of the length they needed and sewed it back together leaving a large seam across the lap of what was supposed to be a form fitting dress. The bodice boning is too long so when I sit down the entire dress rides up to my chin. The bodice is crooked as well. The back left side flops over itself and the front right bubbles up. I can't believe this was sent out to a customer this way. When I tried to contact the customer service department the best they could offer me was a 30% restocking fee and warned me that the other 60% would likely add up in Taxes when I shipped the dress back, and in the shipping costs. This company was a waste of time and money. STAY AWAY!

Lori Ray
GBI ordered a dress for my son's wedding I ordered a dress for my son's wedding. The color was completely off. It did not match the swatch provided at all.... not even close. They would not allow me to return the dress because it was considered a custom color. The dress was almost White it was supposed to be champagne which is a tannish gold color. That is how the color appeared in the swatch that was provided as well. They are very deceptive and unwilling to cooperate or own up to their mistake. Do not purchase from this company! Shop local!

Susan Thompson
GBBuyer Beware: Buyer Beware: 1. It takes 4 weeks for your order to arrive. 2. The dress and embellishments won’t look anything like the online photo. 3. The fit will be wrong even if you provide professionally taken measurements. 4. Returns are a hassle with a 30% restocking fee plus shipping.

Angela D
GBDO NOT ORDER FROM THIS SITE DO NOT ORDER FROM THIS SITE. I ordered bridesmaids dresses from this site and the color was nothing like what was pictured. I emailed them and sent pictures of the dress color as pictured on their website versus what they sent me; they basically said the colors can vary depending on what fabric is used even though I ordered the exact same fabric as the pictures. They also said if I wasn’t satisfied I could order new dresses. Their response was short and seemed completely dismissive. I responded to ask if they were going to refund me for the for dresses I already purchased if I ordered new ones and asked what color I could order that would actually look like dress they pictured. No response. Do not trust your special day to these people. They do not care if they ruin your wedding.