If you are Christmas shopping for the… Update Feb 18 2024 So, the pajamas that I ordered on November 1 for Christmas have now arrived today. The positive portion is that the pajamas were of very good quality. I ended up giving them to my children and telling them it was a delayed Valentines gift. I will say that the people at this company were very humble and respectful, and were willing to give me a discount and then later refund me my money so, I will give them Credit for where credit is due. They do have a good product. All I can suggest at this point is to order the product well in advance in order to get. What you were looking for in a timely manner. It is unfortunate that it took four months for me to receive my products but, I am pleased with what I received. If you are Christmas shopping for the year 2026 - ORDER NOW ordered a product with them and spent almost $400 it’s ALL I had this year to buy gifts for my family so I bought each person personalized pajama and my kids Christmas bags. Website said would arrive before Christmas (I ordered beginning of Nov so there was plenty of time) after days of emailing finally they stated my product would arrive but not till Dec 27. SO I did get the bags one day before Christmas but TO THIS DAY JANUARY 23 2024 THE PAJAMAS NEVER ARRIVED. I had NOTHING to give everyone in Christmas - So on Christmas morning I told everyone “sorry your gift is delayed, I had some personalized pajamas made for you and they’ll be here on the 27th… so I look like a liar because clearly they never even made them and sent them/ tracking says it was in Chicago and interestingly- when I reached out to USPS they only ever printed a label and no package received …. yep they did the whole 30% off at first and finally after a month refunded my money but clearly they never even sent the product in the first place. Ruined my whole holiday …. The other day my daughter asked where her personalized pajamas were “didn’t you say you ordered us some?” - how embarrassing .

Clearly this is there pattern Clearly this is there pattern. My story is almost identical to the others listed. Ordered my item November 25th. My order also has been sitting in LA since December 5th according to JS shipping. Which has no number to contact. I've emailed them daily. I keep getting form letter responses. Now that I've seen there are so many others with the EXACT same scenario I'll be calling my credit card and disputing the charge. What a scam

Stay Away From This Company Order placed 11/27 with est arrival date of 12/6-8. It is 12/19 and nothing has arrived. They are having “technical difficulties.” One item hasn’t even shipped yet. I needed these gifts on 12/17. Waste of time, waste of money. Stay away from this company!!

I am so disappointed I am so disappointed, as the personalized mat that I ordered for my sister on 11/23/24 still hasn’t arrived.Tracking indicates that the mat has been at LAX since 12/5. As I can’t locate a US number and I’m not calling China, I’ve emailed JonxiFon 4 days in a row and I haven’t received a call or return text. I’ll dispute the charges and try to find my sister another Christmas gift in the few days that are left.

Item received was not assembled with no… Item received was not assembled with no instructions, extremely poor quality and altered from the approved proof. Denied refund and replacement.