Thomas Pearce
GBScam artist. Ordered a knife in July. They listed they were moving for several months apologizing for shipment delays...ok it is corona season-maybe I’ll wait it out. Never once responded to emails and they never answer the phone-it goes immediately to voicemail stating it’s outside business hours no matter when you call. Do not buy from them-I am contacting BBB. Positive reviews are to bait you in.
Timothy Schultz
GBI have ordered from Osogrande Knives… I have ordered from Osogrande Knives many times and their customer service is sterling. They are one of the last shops out there that actually carry an inventory instead of just drop shipping it directly from the company. And because of this they often times have products that are discontinued but you can still get it from them because they are an actual store with product. My only hope is that they continue to be in business as it is hard to find anyone who actually has the products in stock and can guarantee shipping as they don't have to rely on a third party to ship it. I would give them more than 5 stars if I could.
Steph
GBHorrible Horrible! My son asked for a felling axe for Christmas so he could chop wood. I found the one I wanted on Osogrande and ordered it early December. Since then I have called and left messages more than once with customer service and have gotten nothing back. They are a horrible company who clearly scams their “customers”.
Steve Diamond
GBOrdered a knife early July and they… Ordered a knife early July and they still haven't processed the order and now their web site says they are relocating and will not answer emails or ship anything until 07 SEPT. Do not order from these folks! I ordered the same knife from Amazon and it showed up two days later for a cheaper price and free shipping.
Joe
GBThis is a terrible company as with the… This is a terrible company as with the previous review I placed an order on June 17th and have not received the knife. I’ve called an sent messages with no response whatsoever! What terrible customer service I will never do business with this company again so buyer beware is I all I can say.