Joe
GBThis is a terrible company as with the… This is a terrible company as with the previous review I placed an order on June 17th and have not received the knife. I’ve called an sent messages with no response whatsoever! What terrible customer service I will never do business with this company again so buyer beware is I all I can say.
Steven Napoletan
GBTerrible Company Give them a 0 I wanted to cancel an order from this company. I placed over 50 phone calls, I emailed them, I even used their Web form contact sheet. To this day, not a single Osogrande customer service person has contacted me. They are like ghosts. This is by far the worst company that I have ever dealt with online. Even after sending a cancellation of my order prior to them taking money from my account and shipping the order, they still shipped the knife and charged me. I CAN NOT contact them. Take your risk with this company. I would never ever suggest that anybody should ever buy anything from them.
Jeffrey Tweed
GBOSO GRANDE IS A SCAM ARTIST*THEY PAID UP!* OSO GRANDE IS A SCAM ARTIST, THEY LIED ABOUT DISCOUNTING AND CREDITING MY ACCOUNT FOR A SHIPMENT THAT WAS LATE. Oso Grande From:osograndeknives@ To:Jeff Fri, Jan 26 at 5:25 PM Jeffrey, We will be happy to offer you a credit for 9.99 for the shipping if USPS reroutes it back to you but it seems that they are sending it to us, we will need to see. If it gets lost we will file a claim in 15 days, which we will email you for you to fill it up the information to help us, that is if it is lost, which we are hoping that you receive it or we receive it. Blessings, Oso Grande OsoGrandeKnives.com ***CHINA WOULD BE FASTER*** AFTER POSTING THIS REVIEW OSO GRANDE PAID ME THE $9.99 DISCOUNT BUT IT TOOK THIS TRUST PILOT TO GET IT DONE.
Timothy Schultz
GBI have ordered from Osogrande Knives… I have ordered from Osogrande Knives many times and their customer service is sterling. They are one of the last shops out there that actually carry an inventory instead of just drop shipping it directly from the company. And because of this they often times have products that are discontinued but you can still get it from them because they are an actual store with product. My only hope is that they continue to be in business as it is hard to find anyone who actually has the products in stock and can guarantee shipping as they don't have to rely on a third party to ship it. I would give them more than 5 stars if I could.
Steve Diamond
GBOrdered a knife early July and they… Ordered a knife early July and they still haven't processed the order and now their web site says they are relocating and will not answer emails or ship anything until 07 SEPT. Do not order from these folks! I ordered the same knife from Amazon and it showed up two days later for a cheaper price and free shipping.