Been waiting a month for a Jersey Been waiting a month for a Jersey. Provided a tracking number and the item sat for a month before being shipped. It’s not hard to have somebody pick up or drop off a delivery. Contacted them and they said they have been having issues for a while. Trying to cancel my order now. I will never use them again and I recommend you don’t either.

Poor initial quality and poor service Ordered and got 2d pendant. Can’t see the image almost at all. I rarely reach out to customer service unless product is really poor, which it is. I asked for a refund. They asked for photos, I sent, then they asked for more photos with black bsckgrounds, I sent. Then they asked 3rd time for a variety of photos. Ridiculous stalling and hassling of customer, all my photos clearly show the photo image in necklace is not visible. And I clearly told them I’m not satisfied. I asked again for refund. Finally after venting and going out of my way to show displeasure, they offered to send replacement. I asked if I could switch to small 3d crystal, they charged another $38 for the difference and sent. It was decent but not as good as others I’ve seen. This is an update from original 1-star review which is likely why they finally helped me as the final email they sent was titled customer of 1-star review. Sometimes the only thing that works. My advice, buy from one of those mall kiosks because you can see before you pay. Eric S.

Amazing product with outstanding… Amazing product with outstanding service! I highly recommend this company.

Alignment I am pretty sure I aligned my image centrally but the end product is slightly to one side. It just doesn't look as satisfying as I would have liked.

I was so impressed with Gladys she… I was so impressed with Gladys she called me and I called her and she completed the whole task for me and called me the next day to make sure I was happy. The crystal was so beautiful and my friend had just lost her dog and said the picture was so life like and beautiful. Her whole family loved it!! Thank you!!!