Destify ripped us off Destify ripped us off. Don’t purchase the shuttle services. We arrived at the airport and no one had our reservation so we took a taxi to the resort. We checked with the resort and they had no record of our shuttle service either. I contacted Destify and they blamed it on us and refused to refund our money. We had to pay for taxi services to and from the airport and resort.

This is the WORST company ever This is the WORST company ever. I worked in hospitality for 20 yrs. and I booked this wedding almost a year in advance and is horrible. No customer service, agents are rude, dismissive and total lack of empathy. Jazmine is absolute terrible. The website is not working, the reservations can't go through, I was trying to make payments over the months and its impossible; now 60 days before the wedding prices are inflated, they ruined my budget planning. DO NOT RESERVE WITH THEM!!

This company is fraudulent This company is fraudulent, there is no value added to their services. They are taking advantage of the fact that wedding guests are forced to use them. I tried to book a return flight airport transfer that was included in my package that was prepaid, and they would not accommodate me first because I was not booking round trip transportation (which actually would save them money). When I decided it was not worth it to arrive early I changed my flight and they still would not accommodate me because I missed their artificial deadline, nor would they refund me for services not provided. I had to spend an extra $500 on transportation that I already paid Destify for. They create these artificial rules that are one-sided so that they can rob you blind. They do not care about customer service or doing what is right.

AVOID, find any excuse to keep your deposit! Resort decided to close on the day we book our wedding and room, and yet Destify refuse to refund our deposit, finding excuse to keep our deposit. Stay way from their deceptive shady business practice

This agency is a scam This agency is a scam. They refuse to honor their terms and conditions! They create additional financial penalties with absolutely no explanation. You are going to lose money if you go with this company. Beware