If you are having a destination… If you are having a destination wedding; its super important to have a good travel agent to represent you. This company does not give you the proper guidance and will make sure that things go horribly when planning your destination wedding. Please rethink before using the as your travel agent. In addition, rather than trying to right their wrongs, they don't do anything to help better the horrible situation they put you in. Once its too late, you cant turn back and use a different agent.

Be careful with these people Be careful with these people. We booked them for my daughter's wedding in Mexico and we had the worst experience. From inflated prices to poor customer service, everything was bad. We had 70 people in our party, almost everyone booked the transfer to and from the airport with them. For majority of the people, no one showed up at the airport. They charged everyone $90 for the ride when the cab was only $15. And guess what, they also arranged for the same taxis that we could get on our own. Customer service was terrible. No one picks up the phone, they only communicate via emails when there is a problem.

DO NOT WASTE YOUR TIME Horrible customer service and horrible company. Do not waste your precious time or money with these people, they simply do not care about the people they serve. We have had the worst experience with Destify as well as our guests. Destify gave away our original wedding date without any explanation, just a half assed apology. Their customer service is completely horrible. Do yourself a favor and work directly with the hotel, Destify is BS and you honestly don't need them, we didn't. They also lack accountability for their many mistakes and every response was blaming the hotel which we had a wonderful experience with our hotel. Don't get scammed by this company.

This is the WORST company ever This is the WORST company ever. I worked in hospitality for 20 yrs. and I booked this wedding almost a year in advance and is horrible. No customer service, agents are rude, dismissive and total lack of empathy. Jazmine is absolute terrible. The website is not working, the reservations can't go through, I was trying to make payments over the months and its impossible; now 60 days before the wedding prices are inflated, they ruined my budget planning. DO NOT RESERVE WITH THEM!!

0 star review I wish I could write a 0 star review. My best friend is renewing her vows and I was all in even before I got the information. I paid my deposits the minute I received the link. Nevertheless, this was 8 months before the wedding. As life would have it, a series of things started happening and I had to, firstly, make a name change to the reservation because my boyfriend and I broke up- I contacted Destify and was informed that I had to pay another deposit for the name change (I added my son this time) So now here I am heartbroken and with $450 in the hole because I got a new job and cannot travel at the time of the wedding in December. Since I'm new I don't have seniority for the December holidays. Not sure why they charge all this money when we are the ones doing the actual booking and choosing. Complete rip off! The wedding is 3 months from now and now they get to keep all my money. Unacceptable!