If you are having a destination… If you are having a destination wedding; its super important to have a good travel agent to represent you. This company does not give you the proper guidance and will make sure that things go horribly when planning your destination wedding. Please rethink before using the as your travel agent. In addition, rather than trying to right their wrongs, they don't do anything to help better the horrible situation they put you in. Once its too late, you cant turn back and use a different agent.

Do not Book your room with Destify! Like has been said before if you have any changes they stick it to you in the pricing. My situation changed and I had to change and attendee and the dates of the stay. An extra $150 for the replacement attendee, then the room rates went up over 30% from the original booking. Better to just book directly with the hotel from the start. It has taken a dozen emails to make the change. So yes their customer service sucks the big one!

Buyer beware Buyer beware. They will lock you in with a non refundable deposit and change the pricing for the packages. There should be a set price for everyone and it should stay the same. If the event is cancelled within a reasonable time frame, you should receive at the least a full or part refund. Not a great costumer experience.

Destify is a sham of a company Destify is a sham of a company. Very terrible customer service and stringent booking policies. They made my guests over pay for their three night stay $1000 over the rate provided directly through the hotel. There is absolutely no reason to work with destify.

If I could give ZERO stars I would If I could give ZERO stars I would. Customer service was horribly insensitive. They don’t help you and making modifications is a horror. I will advise all of my friends & family to avoid this company for their wedding planning at all costs.