This company is fraudulent This company is fraudulent, there is no value added to their services. They are taking advantage of the fact that wedding guests are forced to use them. I tried to book a return flight airport transfer that was included in my package that was prepaid, and they would not accommodate me first because I was not booking round trip transportation (which actually would save them money). When I decided it was not worth it to arrive early I changed my flight and they still would not accommodate me because I missed their artificial deadline, nor would they refund me for services not provided. I had to spend an extra $500 on transportation that I already paid Destify for. They create these artificial rules that are one-sided so that they can rob you blind. They do not care about customer service or doing what is right.

Do not Book your room with Destify! Like has been said before if you have any changes they stick it to you in the pricing. My situation changed and I had to change and attendee and the dates of the stay. An extra $150 for the replacement attendee, then the room rates went up over 30% from the original booking. Better to just book directly with the hotel from the start. It has taken a dozen emails to make the change. So yes their customer service sucks the big one!

Destify ripped us off Destify ripped us off. Don’t purchase the shuttle services. We arrived at the airport and no one had our reservation so we took a taxi to the resort. We checked with the resort and they had no record of our shuttle service either. I contacted Destify and they blamed it on us and refused to refund our money. We had to pay for taxi services to and from the airport and resort.

AVOID, find any excuse to keep your deposit! Resort decided to close on the day we book our wedding and room, and yet Destify refuse to refund our deposit, finding excuse to keep our deposit. Stay way from their deceptive shady business practice

If you are having a destination… If you are having a destination wedding; its super important to have a good travel agent to represent you. This company does not give you the proper guidance and will make sure that things go horribly when planning your destination wedding. Please rethink before using the as your travel agent. In addition, rather than trying to right their wrongs, they don't do anything to help better the horrible situation they put you in. Once its too late, you cant turn back and use a different agent.