WeddingWire

Two Wisconsin Circle 3rd Floor, 20815, Chevy Chase
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1.35
Based on 20 Reviews

5

5.00%

4

5.00%

3

0.00%

2

0.00%

1

90.00%
About WeddingWire

WeddingWire is the leading technology company connecting engaged couples with event professionals. For merchants, WeddingWire provides the technology they need to serve their clients including advertising, marketing and CRM needs. With more than 2 million consumer reviews, the site enables couples to search, compare and book from an extensive database of more than 200,000 recently reviewed event professionals.

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Roy Niedfeldt
GB

False leads and numbers They literally send you almost zero buisness. We have had 55 or so couples send generic messages to have 1 answer. We think they are falsifying facts and leads. We have some proof of it and are going to start a class action lawsuit as the reviews on here from all these other companies seem to say the same. Send any proof you have to us just look us up on the internet we are MKE hall in Milwaukee Wi. We cant post our contact info on here. We will be reaching out to each one of you. Anyone reading this review dont use them. They are beyond terrible.

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Vineyards Country Club
GB

Vineyards Country Club & Wedding Wire I work closely with Heather D. on the Wedding Wire, she does an outstanding job of ensuring our business utilizes all of the features of the Wedding Wire, the way it was intended to be optimally utilized. There were areas on the site, that weren't being used correctly she kindly and professionally pointed them out and has guided us to success. We don't have enough good things to say about Heather and The Wedding Wire. The upfront investment may initially be expensive, but well worth your investment. Thank you for your hard work, Heather!

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Viara Mileva
CA

Awful practices I have had several years' worth of dealings with Wedding Wire. I paid for a year of advertising with them, and had over 100 inquiries that way. But only one booking. (my normal booking percentage is above 50%, so this is a testament to the low quality leads). Once you decide you will no longer pay, they think of every way they can hurt your business, including charging your card without your permission, silently changing user terms so that you are automatically renewed for another year of advertising without notifying you, and then charging 'overdue' fees if you change your credit card on file. It also seems that once you stop paying them, they will delist or blacklist you and remove even the regular (free) services available to other nonpaying vendors. Dealing with them is frustrating, and all the customer service staff are quick to blame you (the user) rather than politely inquiring about the issue. They also blatantly lied about their success (WW told me some really fantastic booking numbers that a local wedding vendor had had with them; I got in touch with said vendor, and they confirmed those numbers were a lie) It's just a terrible experience overall, and it's a shame that they are otherwise a useful service to folks looking for wedding vendors, who do not know how vendors are treated. I would never recommend them to any other wedding vendor.

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Ask a Lawyer On-Call Customer
GB

Should be Illegal Their business practice should honestly be illegal. It's unethical at best, and infuriating to deal with. Their customer service/"account management" team keeps rotating account managers without notifying me, so I've had to deal with multiple people on multiple occasions. I haven't gotten a single quality lead from this platform. Every single one of them is unresponsive, and I have received several spam inquiries of people trying to fish and scam for information. TheKnot/WeddingPro/WeddingWire refuses to let me cancel or provide a refund. I will NEVER trust this company or hire them for ANY services EVER again.

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YOURY TUNDIDOR
GB

Please STAY AWAY Please STAY AWAY. I just got off the phone with Heather, my account manager after many attempts to get in touch with her. I want to cancel my 1 year agreement of advertising because it's really a SCAM. I spend $579/month an haven't booked a single wedding after spending $6k. Trust me I've been in the catering business for almost 30 years and you're better off advertising with Google. Don't advertise with anyone that ties you up in an annual contract. All the leads are fake not a single person responds. Beware of this company, it's a ripoff.

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