Maurice
GBThe technician was patient The technician was patient and understanding… and guided me through the whole process until we were up and running.
Thomas
GBCustomer service was very helpful… Customer service was very helpful resolved my problem real quick I was being difficult he didn’t get upset he made everything I didn’t know very simple and easy
Mandeep
GBVery good service. -
Sandy
GBZana is the help desk representative from heaven Your help desk representative, Zana, is superior. She was able to help us solve a difficult problem with our kitchen printer. Her knowledge of the Aloha system and computers in general is extensive. When the remote access wouldn't work as a means to fix the problem, she created a work-around and made it work. When many help desk personnel would have just given up or tried to pass the problem to someone else, Zana kept going until we had it up and running. You have a real gem with Zana working for you. Thanks so much!
Sharon
GBDaniel Daniel, the tech that called me back from my support ticket, did a great job explaining in detail slowly and concisely so that I could understand and be able to do it by myself next time.