# Fraud, Pathetic Customer Service and Useless Promos Recently 15 days back ( oct 1 st ) I placed a non-cod order in infibeam . after 2 hours I got order confirmation email . while placing the order ( its shows max order estimate delivery date oct 8th ) . since now ( oct 15th ) I didn't receive the order . daily I contact infibeam customer care through email and call . he simply says pls wait . . . wait. . 2 more days . my order no : 19256404

Useless company with abysmal customer service Ordered few items with Infibeam in the past. On two occasions, they have messed up the order and have taken a long time to correct the wrong. The customer services come up with non-personalised and template based answers to your long and specific emails. Next to zero customer service and useless website. Avoid!!

I had worst experience while shopping… I had worst experience while shopping with infibeam. I have ordered strotium 16gb microsd card. I recieved courier. The courier was packed properly but as soon as I opened the packet was already opened and there was no memory card in it. I have complained 3 times but they are not accepting their fault and I loss my money.

Worst customer care service I ordered 2 books on 18th of October from Bangalore. It was shipped on 20th from Mumbai and the latest tracking information is of 20th itself. They do not reply to mails. Their call center number is always busy (waiting list 25 to 28). Today is 30th and I have no information of the products. There is no option of even cancelling it. I do online shopping from many websites but the experience has never been this bad!

Worst ever... This is the worst online shop. They will never ship the item and keep you waiting and waiting. I regularly buy things from amazon, ebay, snapdeal and many others. Please never buy from infibeam.com. If you dont believe me, order something and see for yourself. I dont know how apple made them authorised dealer.