Useless company with abysmal customer service Ordered few items with Infibeam in the past. On two occasions, they have messed up the order and have taken a long time to correct the wrong. The customer services come up with non-personalised and template based answers to your long and specific emails. Next to zero customer service and useless website. Avoid!!

No response from infibeam after order and 100% payment for AC I have placed order No.18331770 for Voltas AC on 5-Apr-2016. Payment has been made through credit card. No reply from infibeam regarding delivery of the item. Very bad experience. Please do not purchase anything from infibeam. Can anybody tell me how to cancel the order and get back the money. There is no option available in the online portal for cancellation of the order. TLK Rao Hyderabad

Extremely poor service Not received the delivery of my ordered product, its been 1 month now. Would not recommend anyone to ever order form INFIBEAM, its a total waste of your time, money & energy. I have been following up with Infibeam customer service on mails/calls every single day(literally) but no output. There is no way of next level escalations as well. Hence never order from them

Extremely Worst I bought a VOX Mp3 player through Infibeam. They take 22 days to deliver the product. Actually i paid by my credit card and still the product is not working conditions. After i lodge the complaint and they forwarded to company and company took another 18 days to refund my money through Infibeam Wallet. Again by using the wallet money i purchased the power bank and again is not working and now its takes 1 month time to replace still is under process not cleared. So please dont buy any products from Infibeam,. You're screwing yourself by buying anything from infibeam. Dont waste your time and your money as well.

Worst place to do online buying I got a very bad exprience with my first purchase with Infibeam. I was kept waiting for more than 2 weeks and the order was finally cancelled. Infibeam has no regret and customers loss. For customer satisfaction they should offer coupons or some kind of appreciation. But they are just bothered about their business. I hate such service. I Would never recomment Infibeam.