When my original order never arrived When my original order never arrived, they stepped in with all of the right shipping information including tracking. I love what they do by giving back!!

Worth Your Investment This small company is worth your time! If you have pets and live alone, this item is invaluable. The order process was so easy, when I thought it should have arrived but didn't, I sent an email and the product went out the very next day. They even checked back to make sure it was received! Thank you @ourpetcard for all you're doing!

What a great and necessary idea! What a great and necessary idea! I ordered a set and then after checkout was offered another great deal so bought a few more to give to friends and family. Shipping was a little slow but their website does warn they are a small organization and I wasn't in a hurry.

Happy customer When my order was confirmed, they said they were a small company and it would take some time for me to get my order. I waited a few weeks before asking why I didn't get my tags. I thought, oh oh, a scam on Facebook. I could not have been more wrong! I contacted the company. They apologized that I didn't receive the original tags. They promised them in a week and I had them in four days. Even better is their help for the abandoned animals and rescues they donate a portion of their proceeds to. They are a small company who strive to make their customer happy. I would definitely order from them again.

There was bit of time trouble getting… There was bit of time trouble getting my order to me, but as always the folks came through! I'm so pleased that the tags are now plastic and will hold up better over time than my original laminated ones did, these are much better and the extra ones I bought will go to a friend!!