When my original order never arrived When my original order never arrived, they stepped in with all of the right shipping information including tracking. I love what they do by giving back!!

This is a great idea! This is a great idea! It's a relief knowing that a trusted caregiver for my pets will be contacted if I'm in an accident while away from home. One less thing to worry about while traveling. Thank you OurPetCard!

Great service Great follow up service for an order that was lost in the mail. Immediately remailed without question. I received the 2nd shipment at no charge. First one has never arrived.

4 months, No order received It’s been 4 months and I haven’t received my order. I also haven’t received a reply to my email inquiring about my order.

There was bit of time trouble getting… There was bit of time trouble getting my order to me, but as always the folks came through! I'm so pleased that the tags are now plastic and will hold up better over time than my original laminated ones did, these are much better and the extra ones I bought will go to a friend!!