Great customer service and dedicated account manager My account manager Eric Weiss is on top of it. He was very patient while I slowly started up my business and rarely answered my phone. As soon as I needed help getting my merchant account, Eric worked fast and efficiently to set me up and get my account approved. Payment Cloud is very professional. They have great processing rates with the best customer service. I trust payment cloud over other options just based on the customer service alone.

Very happy Extremely happy at how Cheryl made it for us to sign up and how responsive she was with questions we had.

open the account for more than 2 month… open the account for more than 2 month but could not do any business due to settlement issue, no one contacted me. I keep on calling either account manager or customer service (processor and payment), no one can help solve the issue. But I still pay $129 for the first month, $87 second month even I already told my account manager to close my account. It's horrible experience!

First transaction went into review and… We had an issue in the beginning, however our sales lead, Brandon gave me a call immediately to check on us and make sure the issue was resolved. Great follow up and customer service thank you Brandon we appreciate the great work!

Amazing customer support I ran into troubles with the checkout of my online website and the team was so eager to help me resolve this as quickly as possible. Huge thanks to Daniel for the one on one support through this and getting my checkout up and running. Nothing but good to say about PaymentCloud and Daniel's support!