PHILIP ROBINSON
GBHad the part I needed Had the part I needed. Shipping was fast. Pressure gauge was damaged when I opened the box. Called Farmer Bob's and was amazed with Bill that answered the phone and took care of the issue. Only question asked was my order number and Bill had replacement on the way same afternoon. Oh yeah, Bill said he would go in the warehouse and open the box and make sure needle was not floating around in fluid as previous one. Where do you get customer service like this anymore more? New pressure gauge was perfect.
Gordon W J Sorensen
GBFarmer Bob had the parts Farmer Bob had the parts, the shipping was very quick, well packaged and they were received in good condition. I am a bit confused concerning an out of stock part. Farmer Bob went out of their way to a phone me and tell me that one of my items was out of stock and it would be shipped at a later time. Cool great service. However when I received the rest of my order the back ordered part was missing though the invoice listed it as shipped. I am pretty confident that it will be eventually shipped, but confused about the invoice suggesting that it was shipped.
Terry Falls
GBOrder arrived Monday Order arrived Monday, I opened it around 4pm. Two items, pin assortments were shipped as singles instead of the stated quantities. Called the toll-free number and chatted with a guy (Brent or Brant). He pulled the order and instantly understood what had happened and assured me it would be handled that day. This is about 4:30 pm their time. Short parts arrived Friday per his comment. Bob's has 2 thumbs up from me and I will be a repeat customer!
A. Gonzalez
GBGreat customer service Patient, took the time to help me in finding what I needed and placing order. Great customer service.
Richard Berg
GBBought part to replace broken drive… Bought part to replace broken drive coupling on orange tractor 3 point backhoe. Farmer Bobs shipped very fast, part made in America, sizes, and fits all good. Should give me years of service