First time I'm very impressed Good pricing on the products. Customer service is outstanding. Will shop here more often.

I'm sorry to say I forgot the… I'm sorry to say I forgot the gentleman's name that helped me, but let me tell you if everybody was as nice as him and as polite as him this world would be a better place to live in. Awesome experience

Order arrived Monday Order arrived Monday, I opened it around 4pm. Two items, pin assortments were shipped as singles instead of the stated quantities. Called the toll-free number and chatted with a guy (Brent or Brant). He pulled the order and instantly understood what had happened and assured me it would be handled that day. This is about 4:30 pm their time. Short parts arrived Friday per his comment. Bob's has 2 thumbs up from me and I will be a repeat customer!

Purchasing information and description… Purchasing information and description were clear on the site. Shipping was prompt.

Farmer Bob had the parts Farmer Bob had the parts, the shipping was very quick, well packaged and they were received in good condition. I am a bit confused concerning an out of stock part. Farmer Bob went out of their way to a phone me and tell me that one of my items was out of stock and it would be shipped at a later time. Cool great service. However when I received the rest of my order the back ordered part was missing though the invoice listed it as shipped. I am pretty confident that it will be eventually shipped, but confused about the invoice suggesting that it was shipped.