We ordered dinner on Friday and it was… We ordered dinner on Friday and it was scheduled to arrive at 8pm. The food did not come until 12pm. My friend was in constant dialogue with the customer service people who were utterly useless and disinterested. They kept saying the food would definitely come and when refunds were discussed, they were completely non-committal. They also refused to give an expected time of arrival at any stage and the driver drove within a couple of blocks of our house numerous times during the night without delivering. If you want to to ruin your Friday night, then order Chowbus, or, the NO Showbus.

DO NOT ORDER FROM HERE Just as everyone has said before DO NOT BUY FROM THIS DELIVERY SERVICE. Made an order at 12pm to a restaurant only a few miles away. The customer service on the app was no help at all (Yu Mei). At 2pm we called the restaurant and they said the order had been picked up 1 hour ago. So now, even if we do get our food. It will have been sitting around for over an hour without proper heating or storage. Terrible service and no reimbursement. Please do not order from here!

Never again. 2hr+ wait, delivery driver is on a personal errand First time I was excited to order from here as it had Asian restaurants I didn't see before, offering delivery. But that was the exception. My wait time updated from an hour wait to 2 hr wait . I got 30 more minutes. I looked at the map and see driver is at a grocery store... I guess he had other errands to run..will never ever use this again. 2 hr wait for food, when restaurant is 15 minutes away. And the driver is doing their personal shopping while I'm guessing my food is getting cold in the car.

Terrible service and overcharge of fees Terrible service, full of scam, over 30% delivery fees, and with many hidden fees without being disclosed until you are charged. I would give it 0 star if I could! Stay away from Chowbus - I will never use it again!

@ChowbusOfficial Ordered the food on… @ChowbusOfficial Ordered the food on 5:25pm tonight, the food was ready on 5:56pm! It took Chowbus 1 hour to find a driver. The status never updated until I messaged the customer support. Now the delivery estimate is 8:31pm. Come on! 3 hours for 20 minutes drive???!!! Also, the driver didn’t take a route any gps would suggest. He is hanging around in the middle of nowhere instead driving on a free highway leading to my house!