Chowbus is the best asian restaurant Chowbus is a very nice asian restaurant and serves asian food very good.

They ruined my family reunion on thanksgiving day! I ordered lunch for the family on thanksgiving day through Chowbus. It’s supposed to e delivered between noon to 2:00pm. I was confirmed the order around 9:00am. However, I received a call after 12:15pm from Chowbus saying my lunch order has been canceled because the restaurant is not open for today. My whole family was waiting for the lunch delivery at that time and there was no time for us to prepare other things. When I tried to solve the problem with their customer service, they just rudely disconnected me. At last, they just ignored my request message. Thanksgiving day is such a important family reunion time, especially after long time not seeing the rest of the family during the pandemic. It is really unfair that the Chowbus team is so irresponsible! They could at least notify me a little earlier. Even before today, they have barely delivered within the time window they promised. Don’t trust this business. Service is very bad and customer service is rude and irresponsible!

Absolutely disappointing Absolutely disappointing delivering services. Doesn't matter if they have great food choices on the app if they can't deliver them to your door. I waited for more than 2 hours for my food to deliver in Chicago. That didn't happen once, it happened quite often and I live in the South Loop area which is ironic that no one is delivering food in a big city. I am moving to Uber Eats and other alternative options, this is the worst food delivering app/service in 2020/2021.

DO NOT ORDER FROM HERE Just as everyone has said before DO NOT BUY FROM THIS DELIVERY SERVICE. Made an order at 12pm to a restaurant only a few miles away. The customer service on the app was no help at all (Yu Mei). At 2pm we called the restaurant and they said the order had been picked up 1 hour ago. So now, even if we do get our food. It will have been sitting around for over an hour without proper heating or storage. Terrible service and no reimbursement. Please do not order from here!

Terrible service and overcharge of fees Terrible service, full of scam, over 30% delivery fees, and with many hidden fees without being disclosed until you are charged. I would give it 0 star if I could! Stay away from Chowbus - I will never use it again!