
Anthony Chen
GBWe ordered dinner on Friday and it was… We ordered dinner on Friday and it was scheduled to arrive at 8pm. The food did not come until 12pm. My friend was in constant dialogue with the customer service people who were utterly useless and disinterested. They kept saying the food would definitely come and when refunds were discussed, they were completely non-committal. They also refused to give an expected time of arrival at any stage and the driver drove within a couple of blocks of our house numerous times during the night without delivering. If you want to to ruin your Friday night, then order Chowbus, or, the NO Showbus.

Brieanna Goo
GBDO NOT ORDER FROM HERE Just as everyone has said before DO NOT BUY FROM THIS DELIVERY SERVICE. Made an order at 12pm to a restaurant only a few miles away. The customer service on the app was no help at all (Yu Mei). At 2pm we called the restaurant and they said the order had been picked up 1 hour ago. So now, even if we do get our food. It will have been sitting around for over an hour without proper heating or storage. Terrible service and no reimbursement. Please do not order from here!

customer
GB**** the Chowbus Well, let’s see… waited 3 hours for our delivery via the Chowbus. Delivery never happened. Called restaurant. They said the Chowbus people never showed up! What?! So why can’t the Chowbus peeps call us and say they’re not coming. So I drive 3 hrs later to get cold food. Now I’m trying to get the delivery charge AND the tip back. **** the Chowbus, 😞

Alex
GBNOT RECOMMENDED! NOT RECOMMENDED! Don’t use chowbus. Their food takes extremely long to deliver. By the time it arrived to me it was cold. App issues telling me the driver had my food when he didn’t. Horrible customer service. I rather use other delivery apps than this. Never again

Michael
GBTrying to sign up...but Reached out last Wednesday as a restaurant looking to sign up for their service. Three email exchanges with two different people back and forth and gave them our name location and contact for sign up. As of today Monday, nothing. We sent an email again following up this morning. Nothing. Disappointed. Understand if we are busy but some sort of update would be appreciated.