The shipping service is horrendous The shipping service is horrendous. I placed my order on October 10th and just received my package today (November 5th). I was assured that they added an extra bag of pumpkin spice chocolate almonds and a gift card because of the shipping problem. Instead I got 1 opened bag of almonds, my coffee, and no gift card. Too bad their shipping and customer service isn’t great because their products are.

After a little mix up After a little mix up, they refunded my money and to my surprise they still send my order. There was never a lack of communication and he was very kind and understanding. I then received the most amazing tasting Madagascar vanilla to use in my coffee and I've been in coffee heaven since. Thank you so much Nerd Bakery. You all are wonderful.

The reason why my coffee/tea time is worth it! The syrups compliments well with the coffee. The coffee have this after taste that I always expect from a good coffee. Their cookies have a good presentation which makes it more attractive to customers. The cookies are delicious and it serves best with the coffee. I love how they treat their customers. Keep up!

Just OK Just ordered the Pumpkin Spice, Hibiscus & Ginger and Madagascar Vanilla syrups. The pumpkin spice did not meet expectations in that the dominant flavor was ginger--not cinnamon/allspice/clove. The Hibiscus was also a little less disappointing for the same reason--more ginger, but hibiscus not strong enough. Should be fine as a mixer, but expected better. Haven't tried the Vanilla yet, but am hoping since is only a single flavor, should be ok.

Their coffee and syrups are divine! Their coffee and syrups are divine! I love that their syrups are not just for sweets but they also have spices! The pumpkin spice syrup is my favorite and I am trying peppermint next because the lady that I spoke to when I called didn't just answer my questions but also recommended it when I asked for other products to try. I like the fact that they use natural ingredients as well! They also have cookies and other baked goods which are delicious and came in beautiful packaging!