Awesome coffee cake and great service My Mother’s Birthday was on July 5th. She’s not a fan of traditional birthday cakes. She was due to be traveling on her birthday so I scheduled delivery of the cinnamon walnut coffee cake on the 9th after she returned home. Then she changed her plans. With only two days notice, 1-800-Bakery.com was able to change delivery to the 5th. As for the coffee cake, it was the best we ever ate. It was well packaged. It came with a birthday kit that included some decorations and napkins to go with the cake. Well worth the money.

I've had the privilege of using this… I've had the privilege of using this company annually for several years. The only complaint I have is that my order will never go through on the website. I have always had to call. The positive side is that they have always been tremendously helpful and the cakes are awesome.

Graduation portrait cookies I can't say enough about the great service I received from Diane, she was VERY helpful, she followed through on everything to get my order done on time. The cookies came right on time and were absolutely delicious! They were a big hit at our granddaughters graduation party. Thank you soo much, I will definitely be using your company again!!

Amazingly Good! The sugar free truffle cheesecake was, by all reports, delicious! Just be aware that the artificial sweetener should be eaten in moderation since it can upset stomachs a bit. Diane, the woman I spoke with, was very warm and helpful, and I hope she is the one who helps you. 'I tried calling to place my order on a Monday, but couldn't reach anyone. That concerned me. I got through on Tuesday, and all was well. However, their phone systems need revising, since you call, get the routing recording, and despite hitting the desired extension, it reverts to the routing recording. Just a bit frustrating, especially if you have to call several times.

Would Not Recommend I placed an order for a cake to be delivered two days later. The site claims that they will send you a tracking number for your order. The cake should have arrived today; however, I have not received the order or a tracking number. I called their 800 number and the lady who answered claimed that she would check with the bakery to see what the issue was, but she never called back. Do not order from this company if you want the item to arrive in time for a special day. I noticed that their reviews on Facebook are very similar to my experience. It makes me question the legitimacy of some of these reviews.