EXCELLENT BAKED GOODS The 2 times that I ordered from 1 (800) BAKERY were excellent! They arrived on the date that was stated and tasted delicious! I would definitely recommend them to anyone needing to send home baked treats to friends who live far away! Thanks for your excellent service!!!!

Only half the order was shipped Only half the order was shipped, making the whole order useless. 1-800-Bakery did try to accommodate the mistake, however, I had ordered the shipment for use on Thanksgiving and Thanksgiving had come and gone by the time the mistake was adjusted.

Amazingly Good! The sugar free truffle cheesecake was, by all reports, delicious! Just be aware that the artificial sweetener should be eaten in moderation since it can upset stomachs a bit. Diane, the woman I spoke with, was very warm and helpful, and I hope she is the one who helps you. 'I tried calling to place my order on a Monday, but couldn't reach anyone. That concerned me. I got through on Tuesday, and all was well. However, their phone systems need revising, since you call, get the routing recording, and despite hitting the desired extension, it reverts to the routing recording. Just a bit frustrating, especially if you have to call several times.

Graduation portrait cookies I can't say enough about the great service I received from Diane, she was VERY helpful, she followed through on everything to get my order done on time. The cookies came right on time and were absolutely delicious! They were a big hit at our granddaughters graduation party. Thank you soo much, I will definitely be using your company again!!

I bought the most beautiful flamingo… I bought the most beautiful flamingo themed cake for my best friend bridal shower.Black velvet responded promptly to my initial request professionally and with creative flare and sent me an an invoice for payment right away to sort.I received compliment all day long.I'll definitely order again.