Received a bouquet today for Mother’s… Received a bouquet today for Mother’s Day. The cookies were stale and not edible. Very poor quality....maybe the problem iis delivery in 105 heat in Arizona. We will family to never order again.

Setting up my account was tedious and… Setting up my account was tedious and difficult to designate a different delivery address versus the billing address. I never received an e-mail stating the order had been shipped and did not receive a tracking number so I could verify it was physically shipped/ in transit/ or delivered. I still don't know if it was delivered or not.

The cookies were not being delivered to a patient I have no idea how the birthday gift box of cookies was because FedEx apparently didn't deliver them to the right address, as there is no one on staff at the Buffalo VA Medical Center with the name of the person who signed for them. The cookies were not being delivered to a patient, so I hope whoever got them, enjoyed them. My daughter works at the VA as a supervisor in the Mental Health department. Jeff Fonner doesn't work in the mail room he works in the warehouse and why didn't he take the initiative to get the delivery made? I'm done with this, Just give me a refund

Did my order and after it was processed… Did my order and after it was processed i got an email saying for an additional charge it could be delivered in the requested timeline. It should not allow an order to be processed with the date not applicable. We’ve cancelled the order and gone elsewhere. You lost a customer.

This was the 1st time I have used… This was the 1st time I have used Cookiebouquets and the product was fine, the cookies tasted great. What I did not like was that I did not get an estimated delivery date when I placed my order nor did I get a tracking number when it shipped. It took 1 week from when I placed the order to the time it arrived. I was thinking it would arrive within several days. I would order from them again, but I might call in the order to find out all the delivery information.