Setting up my account was tedious and… Setting up my account was tedious and difficult to designate a different delivery address versus the billing address. I never received an e-mail stating the order had been shipped and did not receive a tracking number so I could verify it was physically shipped/ in transit/ or delivered. I still don't know if it was delivered or not.

Did my order and after it was processed… Did my order and after it was processed i got an email saying for an additional charge it could be delivered in the requested timeline. It should not allow an order to be processed with the date not applicable. We’ve cancelled the order and gone elsewhere. You lost a customer.

Amazing!! Amazing! I wanted to send my sister something unique and special for her birthday and came across Cookie Bouquets. I was a little hesitant to try out something new, but was so happy that I did! Ordering was super easy and my sister was so surprised with her bouquet. The cookies were beautiful and delicious! Will definitely be using them again!

The cookies were not being delivered to a patient I have no idea how the birthday gift box of cookies was because FedEx apparently didn't deliver them to the right address, as there is no one on staff at the Buffalo VA Medical Center with the name of the person who signed for them. The cookies were not being delivered to a patient, so I hope whoever got them, enjoyed them. My daughter works at the VA as a supervisor in the Mental Health department. Jeff Fonner doesn't work in the mail room he works in the warehouse and why didn't he take the initiative to get the delivery made? I'm done with this, Just give me a refund

Perishable Cookie bouquet left on porch They left cookie bouquet, which is highly perishable in FL weather, on the recipient's porch. They were out of town so they didn't get it. The delivery confirmation said "no signature was requested". That was not an option at purchase that I saw. Why didn't they call / text the person to advise delivery and get alternate instructions like take to neighbor. It's food after all. I was very disappointed with this level of service and carelessness.