Wes Senter
GBLiquid Web is the Best Hosting Provider on the Market Today. I have been using Liquid Web for over ten years. The reason why is because I advertise no downtime to my clients. I am able to do this because of the Liquid Web team of support engineers. When I have issues, I can get live help within a few minutes. They never fail to get my server(s) back up and running. The support service alone is outstanding. I am a senior level Cisco network engineer/architect and I know what it means to provide excellent service to your customers.
Saar Cohen
ILMUCH better than big names like GoDaddy and HostGator Never heard about them but... they surprised me! VPS speed is amazing, much better than the big names like GoDaddy and HostGator which i tried for years and years. And costumer service is beyond i ever had. The agents are amazing with so much patience and the live chat is so useful. Can't believe i spent so much time with godaddy and hostgator and thought the low speed i got is common to all hosting services companies.
Big Fan of STAN
GBStan is ALWAYS the BEST agent I've ever… Stan is ALWAYS the BEST agent I've ever dealt with -- at any hosting service over the past 20+ years. You should have trainees shadow him to learn how to do it right. This is based on numerous interactions with him over many months on various issues -- He ALWAYS takes great care to get things done properly. He is friendly and very professional.
Arizona Customer
GBYour tech rep Oscar Donovan crushed it Your tech rep Oscar Donovan crushed it! We had our site not loading SSL on the homepage but all the other pages, SSL worked. Oscar, jumped into A/B testing and looking into the code, within minutes suggested we look at removing or replacing the video on our website header. He said at times the video source or video name itself can cause a rejection for SSL security. So while on the call I turned off the video, refreshed and BAM the site loaded with SSL. Not too many ppl would look that deep, know what to look for and nail the issue right out of the gate, Give this kid a raise and promotion, he will be a top tech for your company!!! A+ We have since changed the video name and everything works - thanks Oscar!
Wes Senter
GBI have been with Liquid Web for fifteen… I have been with Liquid Web for fifteen years. Why? Their support. It is always there and very good. The only issue I have had in the past couple of years is if I raise support late in the night, I get an offshore call center. It is most likely a call center in Mumbai from the accent. I give them an average rating of "2" out of five. I know they are cutting cost like everyone else but it will hurt Liquid Web in the long run. I only contact support during the day which is always excellent.