I am at peace after I submit a ticket. What made my experience great? I have a peace when I place a support ticket, I know my education is dated, my skills are rusty and this team at liquid web is current and sharp. They ALWAYS educate me on what changed that I missed, it is like taking a question to the instructor at a college and asking what am I not grasping. Since I got pride out of the way and approach situations humble knowing I am speaking with the best of the best I have such a peace when something is not working as I think it might, or used to.

Liquid Web is the Best Hosting Provider on the Market Today. I have been using Liquid Web for over ten years. The reason why is because I advertise no downtime to my clients. I am able to do this because of the Liquid Web team of support engineers. When I have issues, I can get live help within a few minutes. They never fail to get my server(s) back up and running. The support service alone is outstanding. I am a senior level Cisco network engineer/architect and I know what it means to provide excellent service to your customers.

The customer service and support is the best The customer service/support is so fast and helpful. Anytime I've had any issues with our sites, the LW team always helps to resolve the issues in a fast an efficient way. Best hosting company out there!

Stan is ALWAYS the BEST agent I've ever… Stan is ALWAYS the BEST agent I've ever dealt with -- at any hosting service over the past 20+ years. You should have trainees shadow him to learn how to do it right. This is based on numerous interactions with him over many months on various issues -- He ALWAYS takes great care to get things done properly. He is friendly and very professional.

Technically competent solutions to our problems We have several sites that need annual SSL CERT updates. I hate doing that every year on our various domains, but here on our Liquid Web account, a short email to the support team and the problem is solved. Like all our other requests of them, direct and technically competent solutions to our problems, and sage advice when needed. I wish our other suppliers were anywhere near as competent.