Kenny D
GBLiquid Web: Tech Support Rockstars Tech Support Rockstars. When webforms sent via the WPmail feature on my host server weren't getting to their Gmail destination because of Google's new DKIM policies, a hero named Ryan went to work. In addition to his own expertise, he tapped that of his team and together they went above and beyond to solve the problem with patience and professionalism. Thank you Ryan and team!
Phil S.
GBLoyal LiquidWeb Customer for Years I've been a customer of LiquidWeb for many years, utilizing their fully managed server solution. I am constantly amazed at how detail oriented, fast, and efficient the support team is. Any issue I have ever have has been resolved typically within minutes, or days at most where a significant amount of back and forth is required. You can host your websites anywhere, it's the best-in-class support that truly sets LiquidWeb apart from the rest. Highly recommended.
DS
GBI've been helped by Kohl on numerous… I've been helped by Kohl on numerous occasions, and have to say that while I've always had good support in general, Kohl's support and suggestions are exceptional! If possible, when I call for support, I ask if Kohl is available, because I trust the level of support - and the suggestions - he offers. Do not, under any circumstances, lose him. He is a large reason that we choose Liquid Web to host our sites. David Steiner
Wes Senter
GBI have been with Liquid Web for fifteen… I have been with Liquid Web for fifteen years. Why? Their support. It is always there and very good. The only issue I have had in the past couple of years is if I raise support late in the night, I get an offshore call center. It is most likely a call center in Mumbai from the accent. I give them an average rating of "2" out of five. I know they are cutting cost like everyone else but it will hurt Liquid Web in the long run. I only contact support during the day which is always excellent.
Saar Cohen
ILMUCH better than big names like GoDaddy and HostGator Never heard about them but... they surprised me! VPS speed is amazing, much better than the big names like GoDaddy and HostGator which i tried for years and years. And costumer service is beyond i ever had. The agents are amazing with so much patience and the live chat is so useful. Can't believe i spent so much time with godaddy and hostgator and thought the low speed i got is common to all hosting services companies.