Jeremiah Stillings
GBI am at peace after I submit a ticket. What made my experience great? I have a peace when I place a support ticket, I know my education is dated, my skills are rusty and this team at liquid web is current and sharp. They ALWAYS educate me on what changed that I missed, it is like taking a question to the instructor at a college and asking what am I not grasping. Since I got pride out of the way and approach situations humble knowing I am speaking with the best of the best I have such a peace when something is not working as I think it might, or used to.
Sejal Dahake
GBThe Partner Program Team The Partner Program Team, specifically Alec and Ben S had been fantastic. They helped me through understanding and setting up everything. Servers too are superfast. I would recommend Liquidweb and is one of the best with whom i loved to move further. Great service..!!
Wes Senter
GBI have been with Liquid Web for fifteen… I have been with Liquid Web for fifteen years. Why? Their support. It is always there and very good. The only issue I have had in the past couple of years is if I raise support late in the night, I get an offshore call center. It is most likely a call center in Mumbai from the accent. I give them an average rating of "2" out of five. I know they are cutting cost like everyone else but it will hurt Liquid Web in the long run. I only contact support during the day which is always excellent.
Austin Willard
GBTech Support was tremendous on my call… Tech Support was tremendous on my call in today. I appreciate how they met me right where I am, which is not very knowledgeable. Then they step me through my questions with a kind approach, until everything is answered in an excellent manner. My tech support person was Greg Grover, and am very thankful to work with him.
customer
GBThe customer service and support is the best The customer service/support is so fast and helpful. Anytime I've had any issues with our sites, the LW team always helps to resolve the issues in a fast an efficient way. Best hosting company out there!