customer
GBThe customer service and support is the best The customer service/support is so fast and helpful. Anytime I've had any issues with our sites, the LW team always helps to resolve the issues in a fast an efficient way. Best hosting company out there!
customer
GBWhile the support request was low… While the support request was low priority and a simple thing, it took days and was handed through several technicians before it was resolved. Once resolved, it was done so satisfactorily. The passing of the ticket through the various people got a bit concerning until someone chimed in and agreed to take it on.
Allen
GBMark somehow always solves my issues -
customer
GBTechnically competent solutions to our problems We have several sites that need annual SSL CERT updates. I hate doing that every year on our various domains, but here on our Liquid Web account, a short email to the support team and the problem is solved. Like all our other requests of them, direct and technically competent solutions to our problems, and sage advice when needed. I wish our other suppliers were anywhere near as competent.
Stefan
GBGod awful email platform for premium business Email platform for premium business services is sub standard to say the least. Zero support without pass phrase that will not be generally circulated throughout the company. Tons of error messages and blocked emails with no explanation. No integration to Gmail or other for iphone.