Sejal Dahake
GBThe Partner Program Team The Partner Program Team, specifically Alec and Ben S had been fantastic. They helped me through understanding and setting up everything. Servers too are superfast. I would recommend Liquidweb and is one of the best with whom i loved to move further. Great service..!!
Wes Senter
GBI have been with Liquid Web for fifteen… I have been with Liquid Web for fifteen years. Why? Their support. It is always there and very good. The only issue I have had in the past couple of years is if I raise support late in the night, I get an offshore call center. It is most likely a call center in Mumbai from the accent. I give them an average rating of "2" out of five. I know they are cutting cost like everyone else but it will hurt Liquid Web in the long run. I only contact support during the day which is always excellent.
customer
GBWhile the support request was low… While the support request was low priority and a simple thing, it took days and was handed through several technicians before it was resolved. Once resolved, it was done so satisfactorily. The passing of the ticket through the various people got a bit concerning until someone chimed in and agreed to take it on.
Phil S.
GBLoyal LiquidWeb Customer for Years I've been a customer of LiquidWeb for many years, utilizing their fully managed server solution. I am constantly amazed at how detail oriented, fast, and efficient the support team is. Any issue I have ever have has been resolved typically within minutes, or days at most where a significant amount of back and forth is required. You can host your websites anywhere, it's the best-in-class support that truly sets LiquidWeb apart from the rest. Highly recommended.
Big Fan of STAN
GBStan is ALWAYS the BEST agent I've ever… Stan is ALWAYS the BEST agent I've ever dealt with -- at any hosting service over the past 20+ years. You should have trainees shadow him to learn how to do it right. This is based on numerous interactions with him over many months on various issues -- He ALWAYS takes great care to get things done properly. He is friendly and very professional.