Ended up with two tickets for support Ended up with two tickets for support. Everyone was very helpful, knowledgeable and stayed in communication through the entire process of saving my site's. Very quick response time even late night and early morning. The best tech support I've experienced.

Your tech rep Oscar Donovan crushed it Your tech rep Oscar Donovan crushed it! We had our site not loading SSL on the homepage but all the other pages, SSL worked. Oscar, jumped into A/B testing and looking into the code, within minutes suggested we look at removing or replacing the video on our website header. He said at times the video source or video name itself can cause a rejection for SSL security. So while on the call I turned off the video, refreshed and BAM the site loaded with SSL. Not too many ppl would look that deep, know what to look for and nail the issue right out of the gate, Give this kid a raise and promotion, he will be a top tech for your company!!! A+ We have since changed the video name and everything works - thanks Oscar!

I've been helped by Kohl on numerous… I've been helped by Kohl on numerous occasions, and have to say that while I've always had good support in general, Kohl's support and suggestions are exceptional! If possible, when I call for support, I ask if Kohl is available, because I trust the level of support - and the suggestions - he offers. Do not, under any circumstances, lose him. He is a large reason that we choose Liquid Web to host our sites. David Steiner

Support staff was helpful and even when… Support staff was helpful and even when line was disconnected he called back to make sure my issue was taken care of

Loyal LiquidWeb Customer for Years I've been a customer of LiquidWeb for many years, utilizing their fully managed server solution. I am constantly amazed at how detail oriented, fast, and efficient the support team is. Any issue I have ever have has been resolved typically within minutes, or days at most where a significant amount of back and forth is required. You can host your websites anywhere, it's the best-in-class support that truly sets LiquidWeb apart from the rest. Highly recommended.