Technically competent solutions to our problems We have several sites that need annual SSL CERT updates. I hate doing that every year on our various domains, but here on our Liquid Web account, a short email to the support team and the problem is solved. Like all our other requests of them, direct and technically competent solutions to our problems, and sage advice when needed. I wish our other suppliers were anywhere near as competent.

I am at peace after I submit a ticket. What made my experience great? I have a peace when I place a support ticket, I know my education is dated, my skills are rusty and this team at liquid web is current and sharp. They ALWAYS educate me on what changed that I missed, it is like taking a question to the instructor at a college and asking what am I not grasping. Since I got pride out of the way and approach situations humble knowing I am speaking with the best of the best I have such a peace when something is not working as I think it might, or used to.

Mark somehow always solves my issues -

I've been helped by Kohl on numerous… I've been helped by Kohl on numerous occasions, and have to say that while I've always had good support in general, Kohl's support and suggestions are exceptional! If possible, when I call for support, I ask if Kohl is available, because I trust the level of support - and the suggestions - he offers. Do not, under any circumstances, lose him. He is a large reason that we choose Liquid Web to host our sites. David Steiner

MUCH better than big names like GoDaddy and HostGator Never heard about them but... they surprised me! VPS speed is amazing, much better than the big names like GoDaddy and HostGator which i tried for years and years. And costumer service is beyond i ever had. The agents are amazing with so much patience and the live chat is so useful. Can't believe i spent so much time with godaddy and hostgator and thought the low speed i got is common to all hosting services companies.