customer
GBTechnically competent solutions to our problems We have several sites that need annual SSL CERT updates. I hate doing that every year on our various domains, but here on our Liquid Web account, a short email to the support team and the problem is solved. Like all our other requests of them, direct and technically competent solutions to our problems, and sage advice when needed. I wish our other suppliers were anywhere near as competent.
Phil S.
GBLoyal LiquidWeb Customer for Years I've been a customer of LiquidWeb for many years, utilizing their fully managed server solution. I am constantly amazed at how detail oriented, fast, and efficient the support team is. Any issue I have ever have has been resolved typically within minutes, or days at most where a significant amount of back and forth is required. You can host your websites anywhere, it's the best-in-class support that truly sets LiquidWeb apart from the rest. Highly recommended.
Richard Long
CASupport staff was helpful and even when… Support staff was helpful and even when line was disconnected he called back to make sure my issue was taken care of
customer
GBWhile the support request was low… While the support request was low priority and a simple thing, it took days and was handed through several technicians before it was resolved. Once resolved, it was done so satisfactorily. The passing of the ticket through the various people got a bit concerning until someone chimed in and agreed to take it on.
Allen
GBMark somehow always solves my issues -