Mark somehow always solves my issues -

Ended up with two tickets for support Ended up with two tickets for support. Everyone was very helpful, knowledgeable and stayed in communication through the entire process of saving my site's. Very quick response time even late night and early morning. The best tech support I've experienced.

Your tech rep Oscar Donovan crushed it Your tech rep Oscar Donovan crushed it! We had our site not loading SSL on the homepage but all the other pages, SSL worked. Oscar, jumped into A/B testing and looking into the code, within minutes suggested we look at removing or replacing the video on our website header. He said at times the video source or video name itself can cause a rejection for SSL security. So while on the call I turned off the video, refreshed and BAM the site loaded with SSL. Not too many ppl would look that deep, know what to look for and nail the issue right out of the gate, Give this kid a raise and promotion, he will be a top tech for your company!!! A+ We have since changed the video name and everything works - thanks Oscar!

Tech Support was tremendous on my call… Tech Support was tremendous on my call in today. I appreciate how they met me right where I am, which is not very knowledgeable. Then they step me through my questions with a kind approach, until everything is answered in an excellent manner. My tech support person was Greg Grover, and am very thankful to work with him.

Support staff was helpful and even when… Support staff was helpful and even when line was disconnected he called back to make sure my issue was taken care of