Had my first order from FirstLeaf and… Had my first order from FirstLeaf and they sent me only 5 of 6 bottles. I reached out and they credited my account but didn't offer to replace the bottle or credit my actual card. I get it this is their policy but this was my first order and gives me no faith in their ability to actually manage future orders.

I received a gift to purchase wine at a… I received a gift to purchase wine at a discount. I made the purchase and began tracking my order. It showed that twice the order was damaged in transit. I called and talked to someone name Mark and Mark says they would refund me. I didn't ask for a refund. I still wanted my wine. When I told Mark I would be leaving a review, he said they would send the wine. Not even 2 hours after talking to Mark, I received an email saying my wine was delivered. That is not true at all. I have not received anything from them. Next time, I'll get my wine from somewhere else.

I am loving it so far They make wonderful suggestions based on the information you put in your initial sign up. The cards that explain each bottle helps you learn how to recognize the flavor profiles better.

Service Is Horrible We ordered a six bottles of wine on a special offer. Weeks went by and I called. Operator somewhere in America checked and said wine would arrive on next week on Tuesday. By that Friday with still no wine, I called again and got their operator in the Phillipines who checked and finally said wine will arrive on Thursday next week. Had a five minute wait with the worst on hold music I have ever heard and when got operator she put me on hold for more minutes of that awful music! When she finally came back on she said the wine was coming. I sure hope so! Service is crap, telephone contact was bad, and I told the lady in the Phillippines the only contact I wanted was the wine ordered and no further contact from the company. Strongly suggest buyers look exsewhere if seeking wine.

I am Sold I received my second shipment and again we were pleased with our selection. The quality in our selection were spot on. Thanks to the staff...theys able to interpret our parlett/wine profile to come up with a selection that is unbelievably accurate. The quality of the wines are at a very high standard. Can't wait for my third shipment!