Unresponsive to customer service inquiry The fact that Tipxy sat on my order for over a month with no update on why it hadn't shipped makes me not want to use Tipxy again. It took me reaching out to the the distillery owner to get a response. This is not ok. Ordering alcohol should not be this much work.

I was shipped the wrong product I was shipped the wrong product. Customer service email has a very low response time. Still have not received my refund, and I am having to file a fraud claim with my bank because of it.

Ordering was easy and the price was… Ordering was easy and the price was right! Getting the right bottle - especially one that's expensive and hard to find - is sometimes difficult, but this was not. Shipping was communicated, and the bottle arrived when promised. I did contact customer service regarding a small issue with the product, but the service was top shelf and the issue was quickly resolved. Great company!

Nice and neat Everything came nice and neat i appreciate everything. Timing was good I do wish it was faster but I’m thankful for everything

10 after order still says "label… 10 after order still says "label created" phone number to customer service doesn't work, won't allow me a full refund, replies to emails 2-3 days at a time Update, I received the package