Great on line company Great on line company. Order arrived fast and in perfect condition.

Online ordering system unreliable, shipping is slow While I've had good experience with Tipxy in the past, things seem to have gone downhill. After I placed an order, I was charged but nothing happened for a week. Since there was no communication, I emailed customer service. I got a prompt reply informing me that all but one item in my order is actually out of stock and that the entire order will now be canceled and refunded. The website was listing out-of-stock items as available, but there was no word about when the system might be fixed or if this is just how it works now. I then placed a new order including only the one in-stock item that customer service told me about. This took a full week to ship, but I did receive it after two weeks. Given this experience, I will hesitate to use Tipxy again.

I haven’t received my items yet I haven’t received my items yet, but I did forget to put my 10% discount code when I purchased my items. I sent an email gave them the code and they applied it to my total. Very pleased about that.

I was shipped the wrong product I was shipped the wrong product. Customer service email has a very low response time. Still have not received my refund, and I am having to file a fraud claim with my bank because of it.

The execution was fine but The execution was fine - quick delivery - the disappointment was buying two lots of 6 bottles both of which arrived together ie one shipment further more they both exceeded the cost of shipping at $99 dollars per order/shipment meaning i did not need to pay any shipping at tall according to the order form but you dinged me of two lots of shipping. You owe me - till you acknowledge that no more orders - the price for buying locally here would have been more attractive if i'd known you were going to cheat, over to you...